Career Center

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

The Program Manager of Patient and Family Advisory Councils and Projects oversees the operational and administrative duties and strategic growth of the Adult and Pediatric PFACs. and acts as liaison both internally and externally to DFCI satellites, affiliated partners, and peer hospitals/institutions. The program manager works to ensure that the DFCI community has access to the patient and family voice regarding the patient experience, barriers to healthcare, inclusion, diversity and equity initiatives and the navigation of Dana-Farber???s supportive resources. In addition, the program manager will manage PFAC projects working closely with the director of volunteer services and patient programs to expand access to services for patients and families.?? The manager will coordinate the division student interns. ????In addition, the manager will be responsible for all administrative functions and tasks as they relate to the Patient and Family Advisory Councils including the coordination of the Adult and Pediatric Patient and Family Advisory councils (PFACs). ????This includes organization of PFAC materials, scheduling of meetings, minute-taking, and internal coordination with institute staff; and other duties related as assigned.

• Complete oversight of the Adult and Pediatric Patient and Family Advisory Councils:
• Manages all daily operational and administrative components of the adult and pediatric PFACs
• Manages committee and project grid
• Onboards and orients all PFAC members
• Acts as leadership liaison for PFAC projects, interests, initiatives, and goals
• Provides project management to all PFAC Assures PFAC initiatives are in line with institute structure and direction
• *Establishes and supports PFACs at all satellite locations
• *Coordinates PFPS internship program, including graduate, undergraduate, and workforce development students
• Screens, interviews, and on boards PFAC members in collaboration with volunteer services
• Manages external communications and reporting to internal and external entities
• *Provides project management to all PFAC related projects
• *Supervision of PFAC intern and dotted line supervision to Patient Resources program coordinator Provides national and international consultation to PFAC formation and design
• Provides on-going relational development and communications with PFAC members
• Organizes and manages all aspects of monthly PFAC meetings with PFAC co-chairs
• Ensures meeting attendance and supervision of meetings
• Participates in Co-chair planning meetings, ad hoc work groups, patient experience groups
• Facilitates staff check-ins regarding PFAC, liaison for meetings with leadership and the monthly PFAC meetings
• Develops PFAC strategic plans and goals/objectives with hospital leadership and PFAC
• Prioritizes diversification of PFAC so it accurately represents DFCI???s diverse patient population
• Assumes responsibility for identifying and anticipating issues which may impede effective and efficient functioning of PFAC and related functions; troubleshooting and proposing solutions
• Utilizes technology effectively for PFAC communication, record keeping, document sharing
• Participates in continuous quality improvement of PFACs
• Engages in ongoing PFAC internal and external marketing initiatives
• Conducts outreach to DFCI Staff/Department leaders, organizing presentations and remaining in contact with departments
• Participates and collaborates with new resource access programming and tracking Manages PFAC documents, keeping PFAC handbooks and bylaws up to date
• Record PFAC volunteer hours
• Track member participation and projects

Provides day-to-day operational support to the Adult and Pediatric Patient and Family Advisory Councils

1. Coordinates communications with DFCI committees, staff and leadership on behalf of the PFACS and Staff Liaison
2. Coordinates and attends all PFAC monthly meetings
3. Coordinates and attends all PFAC planning sessions with PFAC co-chairs and
4. Upholds the patient- and family-centered principles

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At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.?? As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.?? Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

1. Masters level degree in either macro social work education, health care, education or related field
2. 3-5 years experience in a health care setting
3. Demonstrated ability to work as an effective member of an cross functional?? team
4. Demonstrated critical thinking and problem solving skills
5. Demonstrated organizational skills
6. Bilingual preferred.
7. Excellent oratory and presentation skills