Career Center

Manager, Digital Accessibilty

About the Opportunity

JOB SUMMARY

The manager, digital accessibility, serves as the university's primary digital accessibility expert and champion. This role leads the university's digital accessibility team and function; directly influences and informs the work of ITS colleagues with regard to accessibility considerations and best practices; establishes and maintains a community of practice with university peers and partners; and manages relationships with the university's accessibility vendors and contractors. They are chiefly responsible for developing and enacting a rigorous plan of ongoing assessment, remediation, outreach, consulting, training, and support.

The manager partners with key offices, peers, and community members to establish a campus-wide understanding and adoption of digital accessibility standards and best practices, nurturing a robust and collaborative community of practice.

The manager is the direct representative of the CIO's office responsible for leading the efforts to ensure the university is in compliance with state and federal accessibility requirements.

This position maintains a roadmap and leads governance efforts for campus digital accessibility, focused on continuous, measurable improvement, providing for the technical direction, assessment, and implementation of existing and new technologies and support modalities which advance university digital accessibility efforts.

This position is eligible for remote work.

At Team ITS, your success matters as much as the mission. Learn more about our flexible, highly dynamic, and values-first culture at careers.its.northeastern.edu

MINIMUM QUALIFICATIONS

• Bachelor's degree in a related discipline
  
• Minimum four years of management experience and seven years total in the field of digital accessibility with extensive remediation, documentation creation, and oversight experience;
  
• Minimum three years of deep expertise related directly to accessibility standards and guidelines (WCAG 2.0, Section 508, ARIA); including accessibility auditing and testing tools and strategies such as VPAT and WCAG 2.0 validation toolsets;
  
• Minimum three of experience with assistive technologies hardware and software on multiple platforms including Windows, Mac, iOS and Android; knowledge of designing and testing methodologies on each platform;
  
• One year of direct experience with HTML, CSS, JavaScript, and web content management systems;
  
• Experience with project management principles, methods and techniques;
  
• Experience working in a higher education environment, preferred
  

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Accessibility Practice and Team:

• Serves in a lead position to develop standards of practice and uniform business processes to drive ongoing improvements to the level of campus technology accessibility compliance, including with regard to WCAG 2.0 Level A and AA. Oversees regular audits and remediation efforts of institution-wide digital assets and develop plans for continual improvement.
  
• Identifies or develops tools and processes for evaluating technology assets, platforms, and services for compliance with accessibility standards (in particular, in conjunction with procurement processes). Organizes and prioritizes accessibility requirements and engages with relevant university partners, vendors, and content and application owners to facilitate acquisition of accessible technologies.
  
• Leads the work of ITS accessibility staff as well as any vendors/contractors acquired in the pursuit of accessibility projects.
  

Partnership, Advocacy, and Training:

• Builds and maintains effective partnerships with university peers and constituents, to increase the awareness and importance of digital accessibility throughout the institution and advance the accessibility of the university's web properties and digital artifacts. Works closely with partners and advocates to support campus-wide accessibility initiatives.
  
• Positions the ITS digital accessibility function as the primary digital accessibility resource and training resource for all members of the university community (e.g., faculty, staff, administrators, students, and community partners). Builds and maintains extensive resources for the community to reference in support of digital accessibility. Provides for regular training opportunities, awareness campaigns, on-demand consulting services, and assessment/remediation support.
  

Internal Consulting and Compliance:

• Serves as a key internal consultant on ITS projects and efforts, as well as for major university digital initiatives, to ensure digital accessibility considerations and practice are represented and acted upon.
  
• Coordinates with the Office of General Counsel, Disability Resource Center, Office of Diversity, Equity, and Inclusion, and others to support awareness of and compliance with university digital accessibility policy and standards, and applicable federal and state laws.
  

Position Type

Information Technology

Additional Information

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Manager--Digital-Accessibilty_R105792





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