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Cornell University Lab of Ornithology is seeking a Systems Administrator to join our IT and core services team.
The Lab of Ornithology is a globally recognized leader in technology, data management, and large-scale citizen science supporting birds and biodiversity conservation, https://www.birds.cornell.edu/home. We curate more than a petabyte of digital assets, one billion bird sightings, and leverage innovative big data analysis tools and machine learning to produce web applications and services to empower a global community of bird and nature enthusiasts, researchers, conservationists, and educators. The Lab staff teach undergraduate courses, advise graduate students, collect and disseminate world-famous digital resources on biodiversity, and engage with partner organizations and public citizens around the world to conduct scientific enterprises and conservation action. We are committed to fostering a healthy workplace that values diverse perspectives and backgrounds as well as supporting growth and advancement opportunities. The Lab welcomes staff who are still learning in their careers and who are motivated to take on new challenges.
What You Will Do
The Systems Administrator position will be part of the IT and core services team which supports the Lab's data and media archives. You will work closely with the Lead Systems/Media Engineer and Network Support Specialist and take primary ownership for several Lab IT core services. This will require a broad base of IT knowledge to backstop the entire IT Team as they support the remainder of the services. You will serve as the technical resource for the IT team, media editors/archivists, and software engineering teams across the organization. Some services may require 24/7 on-call support, which rotates among team members.
The Systems Administrator will work closely with the Systems Engineer Lead to deploy horizontally scalable, highly available, standardized service, storage, backup and application platforms. Specifically, this position is focused on: Operating Systems, Virtualization, Networking, SAN-NAS Storage, University hosting environments, and Cloud technologies. You will be responsible for diagnosing and troubleshooting high level technical problems, gathering and analyzing operational data, securing, and providing both tactical and strategic advice for the services they have primary responsibility for.
Lab IT services supported by the Systems Administrator include:
Virtual servers and infrastructure - VMware host management including operations, upgrades and patching, load balancing, storage integration; VMware guest management including capacity planning, provisioning, conversion, migration
Server administration - Windows Server administration; file and print services; database and services; provisioning; patching and upgrading; VMware integration; storage infrastructure integration
Cloud technologies - provide support for numerous cloud technology applications occurring at the Lab. These range from data storage, big data analysis, cloud infrastructure and billing.
Media archive - hardware and software support for media-based workflows for media editing, transcoding, and archival (in collaboration with Lead Systems/Media Engineer).
Manage and deploy SCCM/JAMF services
What We Need from You
We are looking for an individual with effective, proven customer service skills. You will have the ability to understand and communicate technical information in non-technical terms. Have outstanding written and verbal communication skills and adherence to all confidentiality requirements. You will be able to work some evenings and weekends when required.
Additionally, we need someone who has:
Bachelors Degree in computer science, information technologies, or related field plus 1 or more year experience or equivalent combination.
At least two years working with users in a technical customer service or user support role.
Have proven diagnostic and problem-solving skills solving computer hardware, software, and network issues.
Possess familiarity with Cloud computing environments, preferably Amazon Web Services.
Have in-depth expertise in the following areas: a) virtual server infrastructures; b) SAN and NAS administration; c) network and firewall administration, including DHCP, DNS, VPN
If you possess these experiences and skills, this may be the role for you! There are a few other qualifications we would view as incredibly helpful in this role, including:
Having 3+ more years of in depth experience in one or more virtualization technologies including SAN and NAS administration; Cloud Services (AWS, Azure); and Containerization Platforms (Docker, Kubernetes).
Relevant professional certifications (e.g., Microsoft, VMware).
Experience working with media (photos, sounds, video) and media editing workflows.
What We Offer
We hope you appreciate great benefits! Cornell receives national recognition, as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
Our benefits program includes comprehensive health care options, wellness programs, employee discounts
Generous retirement contributions.
Our paid leave time include three weeks of vacation and 13 holidays: including an end-of-year, paid time off winter break from December 25th through January 1st.
Cornell's impressive educational benefits include tuition-free Part-time Study and Employee Degree Program, Tuition Aid for external education, and Cornell Children's Tuition Assistance program.
This position is located at the Cornell Lab of Ornithology in Ithaca, New York. It is a full-time, benefits eligible position. Visa Sponsorship is not available for this position.
How to Apply:
You must submit both a Resume and Cover letter.
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Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations.
University Job Title:
Systems Administrator II
Pay Rate Type:
Number of Openings:
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To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. The final rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience.
Education level to the extent education is relevant to the position.
Unique applicable skills.
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.