Assistant Director, Donor Relations - University Advancement
Carnegie Mellon University
Location: Pittsburgh, Pennsylvania
Internal Number: 2016977
Carnegie Mellon is enjoying its most productive fundraising years in its history, raising more than $950M over the last three years. University Advancement (UA) supports the entire CMU community in building relationships with key constituencies and securing the financial resources the university needs to continue its ascent. As the division grows, we are seeking an assistant director, Donor Relations. This is an exciting opportunity if you thrive in an interesting and challenging work environment. Reporting to the senior director, Alumni and Constituent Engagement, you will be responsible for creating, managing, and executing donor relations and stewardship programs. In collaboration with Alumni & Constituent Engagement colleagues, gift officers, divisional and university leadership, you will develop strategies and manage execution for: donor engagement activities and events, donor communication, and creating meaningful touch points for donors.
Your core responsibilities will include:
Taking ownership of assigned programs/projects, proactively defining and implementing project tactics, action items and timelines; taking initiative to identify problems or opportunities for enhancement/growth and develop solutions; consulting with clients and supervisors when necessary, devising ways to successfully handle multiple projects simultaneously; ensuring that all programs and events are produced in accordance with the university's VIP standards.
Providing proposals and recommendations to senior administration for making decisions.
Collaborating with colleagues and other departments as it pertains to engagement programs.
Serving as a staff partner for the Andrew Carnegie Society Board and serving on committees and handling other projects where determined; keeping accurate lists and records.
Developing effective and coordinated donor communications including, but not limited to: annual giving recognition society welcomes and program materials, thank you notes, giving program thank yous and volunteer communications. Engaging in marketing and communications efforts as it relates to program management including website and email updates.
Managing annual giving donor recognition societies such as the Andrew Carnegie Society and Order of the May, including welcomes, communications, programming, benefits, and list management for accurate reporting.
Acting as a central resource to campus constituents on donor engagement and volunteer management.
Assisting with compiling and analyzing volunteer data and obtaining audience/donor feedback/input.
Engaging in marketing and communications efforts related to engagement programs; may include writing for print and on-line publications.
Identifying and recruiting alumni and donors for participation in programs, boards and committees. Initiating, planning, and managing programs and special events both on and off campus for the assigned program area.
Meeting with volunteers, relevant colleagues and supervisor to build program strategy, budget and elements, and report on progress.
Planning, organizing and supporting the execution of assigned donor events and other engagement experiences. Duties include event logistics, programming arrangements, audience identification, briefings, and coordination of event communications.
Developing and executing programming for scholarship engagement, such as orientations/philanthropy education, and interactions with scholarship donors and recipients.
Preparing and providing regular and special periodic reports to Alumni and Constituent Engagement team leaders, UA leadership, and University leadership as needed.
Serving on university committees and acting as resource to colleagues in relevant areas.
Using goals, ROI, budget, and strategy as overall guide in making decisions. Assessing assigned project to determine what is needed and when.
Working as a troubleshooter and developing solutions to issues. Needs to be able to see the larger picture and work on small details.
Developing and participating in the strategic and long-range planning for new initiatives and programs designed to enhance the alumni relations of assigned program area.
Managing budgets of assigned programs
Other duties as assigned
Passion, excellence and flexibility are vital qualities within University Advancement. A commitment to diversity, equity and inclusion; collaboration; and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.
You should demonstrate:
The ability to:
relate well to and understand the needs of donors
develop collaborative working relations with various levels of university stakeholders such as prospect managers, team members and various offices on campus
supervise large-scale projects and budgets and lead small teams
maintain composure when dealing with difficult situations and/or individuals
meet deadlines, work under pressure and with frequent interruptions
keep and maintain accurate and detailed reports and records
prioritize work and handle multiple tasks simultaneously
understand and follow directions
work with sensitive information, maintain confidentiality and use discretion.
excellent project management skills
excellent interpersonal, written, and organizational abilities
excellent analytical, reasoning and problem-solving skills
strong attention to detail
You should be able to travel both domestically and internationally and be willing to work outside of normal business hours as needed.
A bachelor's degree is required; master's degree preferred
Three to five years of program management experience preferably within stewardship/donor relations; experience in volunteer board management preferred
Demonstrated knowledge of the principles of donor relations
Demonstrated knowledge of and expertise with Microsoft Word, Excel, and Salesforce
Successful background check
CMU's COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Those granted an exemption must comply with all applicable COVID-19 mitigation requirements, including use of facial coverings, daily self-assessment and weekly Tartan Testing.
Staff - Regular
Full Time/Part time
Please visit " Why Carnegie Mellon " to learn more about becoming part of an institution inspiring innovations that change the world.
Carnegie Mellon (www.cmu.edu) is a private, internationally ranked research university with programs in areas ranging from science, technology and business, to public policy, the humanities and the arts. More than 12,000 students in the university’s seven schools and colleges benefit from a small student-to-faculty ratio and an education characterized by its focus on creating and implementing solutions for real problems, interdisciplinary collaboration and innovation. A global university, Carnegie Mellon’s main campus in the United States is in Pittsburgh, Pa. It has campuses in California’s Silicon Valley and Qatar, and programs in Africa, Asia, Australia, Europe and Mexico.