Executive Director, Alumni & Constituent Engagement - University Advancement
Washington University in St. Louis
Location: Clayton, Missouri
Internal Number: JR62448
The Executive Director of Alumni and Constituent Engagement reports directly to the Associate Vice Chancellor for Alumni and Constituent Engagement and is a key member of the AVCâ™s management team. The Executive Director is responsible for collaborating with the Associate Vice Chancellor in the administration of duties which include implementing a comprehensive engagement program designed to provide meaningful opportunities for volunteerism, service, personal and professional development, and events and programs for alumni (and friends) to enhance loyalty, dedication, and philanthropic support for Washington University.
The Executive Director will play a pivotal role in growing Alumni and Constituent Engagement and creating and leading a unified, new strategy and outreach effort to create and sustain commitment and engagement among Washington Universityâ™s alumni and friends.
The Executive Director will work closely with the Associate Vice Chancellor to manage the department-wide projects, operationalize new initiatives, and assist with tracking, reporting and assessment of projects and activities including the Alumni and Constituent Engagement Strategic Plan. Additionally, the Executive Director will oversee the new Alumni and Constituent Engagement Marketing and Digital Communications team.
Primary Duties & Responsibilities
Facilitate communication among the Associate Vice Chancellor and direct reports; streamline methods of communication for reviewing progress, requesting input or approval, or sharing ideas; and promote a spirit of collaboration across a growing team.Â Assist the AVC with the development of the bi-annual senior leadership team planning retreats and monthly meetings, as well as monthly all-staff meetings.Â
Oversee the Marketing and Digital Communications team within Alumni and Constituent Engagement. Provide leadership to the Director, Marketing and Digital Communications and assist in developing a communication strategy, protocols and procedures for the new team.Â
Oversee efforts to track progress and all metrics of the Alumni and Constituent Engagement Strategic Plan. Prepare regular updates and presentations for university leaders and volunteers.Â
Manage day-to-day operations of Alumni and Constituent Engagement as it pertains to staffing, HR issues, budget and staff policies and processes.Â Assist the Associate Vice Chancellor in monitoring efforts to fill vacant positions and strategically identify staffing needs that will have the greatest impact on programs. Â Identify opportunities to enhance training for all staff and work with staff to identify and share best practices.
Oversee the distribution and analysis of surveys including those in which the Alumni Office requests feedback from alumni and friends such as post-event surveys, as well as surveys in which we participate, including, but not limited to, the CASE Alumni Engagement Metrics Survey.
Develop strong, collaborative relationships with all members of University Advancement and with other University colleagues as needed. Â Represent Alumni and Constituent Engagement on University Advancement and University committees as needed.Â
Perform additional responsibilities as assigned by the Associate Vice Chancellor, Alumni and Constituent Engagement.
Masterâ™s or advanced degree.
Experience preparing talking points, presentations (such as PowerPoint) and other communication materials.
Ability to think strategically, be creative, and effectively plan and implement high quality programs.
Experience working with and managing volunteer programs.
Supervisory experience, including professional and administrative staff.
Demonstrated understanding of Alumni Relations programs.
Strategic, operational and motivational skills, making for a productive and effective department.Â
Strong track record in helping plan, coordinate, and manage complex projects.Â
Ability to listen carefully, learn quickly, and work effectively in a complex organization.Â
Superior communication and writing skills.Â
Exceptional interpersonal skills; demonstrated ability to build and maintain relationships with high net worth individuals.Â
Ability to work within a complex organization across multiple units dealing with diverse constituents.Â
Sound judgment and the ability to make independent decisions while working collaboratively through a team approach.
Honesty, integrity, enthusiasm, and perspective; a very strong work ethic, supported by commitment and follow through.
Advanced degree in management, business administration, finance or a related field.
Eight to ten years of related experience with progressive leadership responsibility.
Base pay is commensurate with experience.The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.
Washington University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to an individualâ™s sex, race, color, religion, age, disability status, protected veteran status, national or ethnic origin, gender identity or expression, sexual orientation. Women, minorities, protected veterans and the disabled are strongly encouraged to apply.
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.