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Member Experience Manager
About the Role The PICPA fosters a positive and collaborative work environment where you can make a difference in every role. Join PICPA as the Manager, Member Experience to establish PICPA as the professional resource of choice for PICPA members and CPAs in Pennsylvania. The ideal candidate will be a strong manager of operations, processes, and people, using data to drive innovative decisions. As the Manager, Member Experience of a successful and nimble membership association, you’ll support the VP, Member Experience in continuously enhancing the member experience through a focus on member engagement, member feedback, and the oversight of a consistent experience across all PICPA events (in-person, virtual and hybrid). This role is responsible for managing


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