Career Center

Western Kentucky University, a member of Conference USA and a Football Bowl Subdivision NCAA member institution, seeks to hire an individual for the position of Assistant Director of Development for the Hilltopper Athletic Foundation (HAF).  This is a 12-month, full-time position.  This position will report directly to the Executive Director for HAF.  Applicants must have a commitment to and responsibility for adhering to all rules and regulations of WKU, Conference USA and the NCAA.

Primary Duties and Responsibilities:

The following duties are customary for this position, but are not to be construed as all-inclusive.  Duties may be added, deleted, and assigned based on management discretion and institutional needs.

• Responsible for securing memberships and donations for the Hilltopper Athletic Foundation, solicitation and stewardship of new members, renewal of current members and fulfillment of donor benefits
• Primary focus will be securing gifts of $1,000 and lower with a goal of assisting in the growth of the HAF donor base
• Responsible for making 80-100 phone calls per week to secure new and renewed HAF Donors, raffle tickets, and Harbaugh Club tickets
• Oversee all aspects of the Big Red Raffle including but not limited to: managing ticket inventory, distributing and selling tickets and marketing
• Manage Harbaugh Club season and single game inventory 
• Serve as the customer service manager and gameday contact for the Harbaugh Club
• Serve as the lead contact for Diddle Arena Suites for new and renewed sales and customer service 
• Coordinate and plan marketing efforts for HAF ? utilizing social media, website, and other forms of marketing to increase exposure and giving
• Serve as the HAF liaison to the WKU Ticket Office and assist in priority ticket sales for football and men's basketball
• Assist with execution of donor game day and special HAF events
• Work with the WKU Alumni Association in coordinating activities to promote regional involvement

Knowledge and Skills Considered Essential for Success:

• Excellent verbal and written communication
• Experience in Advance donor software along with Archtics/Ticketmaster ticketing system
• Excellent organizational, interpersonal and networking skills with individuals and groups
• Must be a goal-oriented person who can manage multiple tasks simultaneously
• Excellent computer skills with Microsoft Office & Outlook
• The duties and responsibilities of this position must be performed in a competent manner following the highest standards for leadership, professionalism, integrity, accountability, responsibility, cooperation and customer service.

• Bachelor's degree
• 1-2 years of experience in customer service 
• At least 1 year of experience making sales calls and cold calls
• Ability to work evenings and weekends including football and men's and women's basketball home games

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU's Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at [email protected] or by phone at (270) 745-5121.

The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Andrea Anderson, who can be contacted via email at [email protected] or by phone at (270) 745-5398. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.

Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php

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