Overview The Data Manager, Harvard Education Portal (DM) works to help share the impact of the Harvard Allston Education Portal (Ed Portal) programs through the management, collection, analysis, reporting, and maintenance of Ed Portal program and evaluation data. Reporting to the Harvard Ed Portal Assistant Director, the Data Manager will also work to facilitate community access to digital learning and instruction tools across Harvard Ed Portal program areas. The role is ideal for individuals interested in leveraging data to drive outcomes that impact education and community programs.
Department Overview The Ed Portal (HEP) is an innovative collaborative partnership involving Harvard University, the City of Boston, the Harvard Allston Task Force, and the Allston-Brighton community. The Ed Portal is the Allston-Brighton community's front door to Harvard's educational (virtual and in person), arts, wellness, and workforce and economic development programs. This position works closely with the Ed Portal team and reports to the Harvard Ed Portal Assistant Director.
Harvard Ed Portal Program Evaluation
Responsible for gathering existing data, creating effective reporting, and proactively sharing with internal partners.
Lead the Ed Portal's program evaluation work by serving as the head of the Ed Portal's existing program evaluation working group, whose membership is made up of Ed Portal program managers.
As the leader of the working group, the DM will:
Develop and implement program evaluation instrument(s) that measures participate engagement and satisfaction across Ed Portal program areas using traditional and innovative data collection tools;
Gather valuable insights from working group members and utilize the program areas represented to serve as early adopters of the evaluation program that the DM develops; and
Share responsibility with members of the working group for the analysis of collected quantitative and qualitative information for program planning, improvement, and reporting purposes.
Program Data Collection and Reporting
Partner with HEP program areas to refine the program attendee and participant data collection system.
Ensure that collected data is available for future use, establish an efficient system of providing event/program recaps, and periodically create data reports and attendance analytics to fulfill reporting obligations.
Field questions about data collection and reporting for key internal stakeholders including Ed Portal and HPAC Public Affairs colleagues.
Take on day-to-day responsibility for management of collected data.
Utilizing Digital Tools
Support efforts to make digital learning and instruction tools available to Allston/Brighton and Cambridge community members, as needed.
Leverage and share digital tools available to the HEP including but not limited to: HarvardX, HBSX, LabXChange, Harvard Manage Mentor, Harvard Extension School online courses, LinkedIn Learning and the Harvard Graduate School of Education's Education Now series.
Support program areas' efforts to make these tools, and any others which may advance program areas' goals, available to a community audience, with particular focus will be on making Harvard Manage Mentor, LinkedIn Learning, and Harvard Extension School online courses available.
Program Attendance, Communication & Budget
Attend and staff HEP events and programs, as needed. The DM will be expected to attend most of the events and programs they have a role in organizing.
Coordinate with the Ed Portal Communications Team to inform marketing and communication for programs and events they organize and lead.
Manage the budget that funds expenses related to data collection, retention, and reporting.
Set budget projections, track expenses, develop reporting, submit invoices, and develop and manage contract and invoicing.
Serve as a representative of the Ed Portal at meeting with Harvard colleagues, community meetings, information sessions, meetings with the City of Boston, and with other identified internal and external stakeholders, as assigned.
Be prepared to present or lead a discussion at community partner meetings, as needed.
Maintain existing partnerships and identify opportunities to build new partnerships based on community need and aligned with HEP priorities.
This role has aRegular On-Campus Presence (1+ days per week, one day every other week, etc.)
Please select possible Hybrid Work Schedules for this role (you can select more than one):
☐ Primarily Remote (4+ days remote) ☒ Partially Remote (2+ days on campus) ☐ Fully On-site (100% on campus)
Harvard University Benefits Package
Vacation/Sick/Personal/Holidays: Harvard offers 3 (union roles) - 4 (exempt) weeks paid vacation, a paid holiday break between Christmas and New Year's Day, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days each year.
Medical/Dental/Vision Benefit: Harvard offers a variety of excellent medical, dental, and vision plans which all begin on the first day of employment.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted study options through participating Harvard Graduate Schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as parking options to assist employees in their daily commute to campus.
Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complimentary health services. There are also fee- based athletic facility memberships available at various locations around the university for employees.
Salary Grade: 056
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree required with a minimum of 3 years of project management and/or leadership experience in roles involving project management, data collection & analysis, community responsive programing and strategic planning.
Available to attend HEP programs that occur after 5pm Monday through Thursday.
Master's degree in education, project management and/or 2+ years of related professional work.
Experience delivering programing in a community-based setting.
Expertise conducting program evaluation and using data to support program impact storytelling.
Familiarity with survey data collection, and/or education evaluation and assessment approaches.
Prior responsibility for database administration.
Computer literacy required. Must have experience with Windows and Office suite.
Demonstrated ability to work with team members from a variety of backgrounds, disciplines and levels of expertise
Aptitude for learning and applying new technologies quickly and effectively.
Must be motivated to learn and flexible to change.
Excellent written and oral communication skills.
Candidate must possess the ability to work collaboratively across teams and with a variety of projects and constituencies.
High attention to detail and strong organization skills are a must.
Must be innovative, strategic, and conceptually manage multiple projects simultaneously and handle difficult situations with a high level of professionalism.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.