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The Analyst, Quality Assurance & Regulatory Reporting is primarily responsible for the measurement of quality, safety, and value across Dana-Farber???s full scope of services, as well as supporting the data needs of any related improvement efforts. The Analyst supports the growing data related demands and priorities in Quality and Patient Safety. The Analyst collects, interprets, and presents Quality Assurance and Performance Improvement (QAPI) data, which includes metrics in areas such as patient safety, infection control, blood product utilization, patient experience, patient volume, and utilization of services. The Analyst collaborates closely with team members in Quality and Patient Safety to ensure the integrity and quality of all data prior to dissemination. The Analyst also collaborates with Institute stakeholders and works as an integral member of multiple teams ??? including but not limited to Clinical Operations and Business Analytics (COBA), Clinical and Operational Leadership, Nursing Quality, Inpatient Leadership, Clinical Laboratory, and Imaging ??? to accurately display and interpret quality data to meet a multitude of needs throughout the organization. In conjunction with the rest of the team, this role provides key data support to multiple quality committees and teams within Quality and Patient Safety and throughout Dana-Farber.

The Analyst works in conjunction with the Senior Director, Quality Assurance and Regulatory Compliance and other members of the team to ensure timely and accurate reporting for all of Dana-Farber???s external quality programs. Dana-Farber reports data to federal and state entities under the PPS-exempt Cancer Hospital Quality Reporting (PCHQR) Program, the Quality Payment Program (QPP), and MassHealth???s Pay for Performance Program, all of which have a regulatory or financial requirement tied to participation. The Analyst collaborates to prepare and review data required for external reporting programs, as well as for other Dana-Farber accreditation programs. The Analyst is responsible for fulfilling data needs related to improvement efforts across Dana-Faber???s US News and World Report???s rankings and ratings. The Analyst also works closely with the Senior Director and other Quality and Patient Safety staff members to improve and monitor metrics for Dana-Farber???s Ongoing Professional Practice Evaluations (OPPE) of our medical staff. In collaboration with the Senior Director, the Analyst also helps lead the development and implementation of an improved data feed to Vizient, which will provide stronger metric benchmarking opportunities across the Dana-Farber enterprise. This role is critical in helping to ensure the delivery of safe, high-quality care at all Dana-Farber sites of care (inpatient, main campus ambulatory, and network ambulatory).

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Utilizes existing reports and departmental resources to collect data for all reporting needs; identifies and leads acquisition of new data sources when appropriate.
• Develops reporting mechanisms for the constantly growing number of reporting needs across our regulatory agencies and pay for reporting/performance programs.
• Analyzes and validates data in preparation of internal dashboards and external reporting submissions.
• Accesses external reporting platforms to submit and validate data on behalf of Dana-Farber.
• Participates as a lead steward in the development and implementation of a new and complete data feed to maximize data benchmarking capabilities through Vizient.
• Builds reports in external comparative databases, including but not limited to Vizient.
• Understands accreditations and rankings such as The Joint Commission (TJC), The Commission on Cancer, and US News and World Report???s Best Hospitals rankings and ratings.
• Works closely with team members to streamline data acquisition and develop interactive dashboards to monitor measures related to US News and World Report???s Best Hospital rankings and ratings; monitor impact of ongoing improvement initiatives in these areas and communicate results with appropriate stakeholders.
• Works collaboratively as a member of a team to interpret, improve, and monitor practice-specific metrics for Dana-Farber???s Ongoing Professional Practice Evaluations (OPPE) of our medical staff.
• Works as a key member of interdisciplinary teams working to advance monitoring of quality metrics across the full Dana-Faber/Brigham and Women???s oncology service line.
• Provides quantitative support to any ongoing quality improvement projects.
• Provides quantitative support and regular data updates to multiple Dana-Farber committees, including the Grievance Committee, Infection Control Committee, Inpatient Quality Committee, and multiple Ambulatory Quality Committees.
• Serves as technical expert to compile, clean, analyze, and validate data related to assigned projects.
• Assesses gaps, errors, and/or unusual results in data. Escalates issues and/or errors with manager when appropriate.
• Communicates regularly with team stakeholders and executive sponsors about data needs.
• Builds and nurtures collaborative relationships with Institute stakeholders, including but not limited to: Inpatient and Ambulatory Leadership (Main Campus and Network), Infection Control, Patient and Family Relations, Clinical Operations and Business Analytics, and Nursing Quality.

MINIMUM JOB QUALIFICATIONS:

• Bachelor???s degree required in Business, Informatics, Health Management/Policy, or another related field
• 3 years of experience in data analytics, quality, and performance improvement required

PREFERRED JOB QUALIFICATIONS:

• Master???s degree in Business, Informatics, Health Management/Policy, or another related field preferred.
• Experience in a healthcare setting preferred.
• Project management and data management experience preferred.
• Experience navigating and running reports in electronic health record systems (preferably Epic) preferred

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Advanced skills in Microsoft suite (Excel, PowerPoint, etc.).
• Knowledge of data management, analysis, and visualization and related business intelligence tools such as Tableau.
• Familiarity with analytics software solutions such as SAS, SQL, or STATA
• Demonstrated data and project management skills.
• Strong organizational, analytical, and critical thinking skills.
• Strong written and verbal communication skills, with the ability to effectively present data to key stakeholders throughout the Institute.
• Ability to collaborate with a wide range of stakeholders and work as an effective member of a multifaceted team.
• Demonstrated ability and willingness to learn and develop new skills and capabilities to help advance work across the department and throughout Dana-Farber.
• Ability to develop a strong working knowledge of accreditations and rankings such as The Joint Commission (TJC), The Commission on Cancer, and US News and World Report???s Best Hospitals rankings and ratings.
• Ability to develop strong skills in building reports in external comparative databases such as Vizient.
• Demonstrated success managing multiple priorities simultaneously, meeting deadlines, resolving obstacles, and confronting uncertainty/change.
• High degree of professionalism and discretion.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.?? As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.?? Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.