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Communication and Network Technical Analyst 4 VoIP
Communication and Network Technical Analyst 4 VoIPJob Summary #CA-FT The Comm and Network Technical Analyst IV VoIP (Call Center) Engineer possesses knowledge and skills of subordinate Comm and Network Technical staff Grades 1 through 3, plus the following additional: Under general direction, the Call Center Engineer is the recognized expert in VoIP (ACD) network support services of UCDH. The Call Center Engineer has responsibility for enterprise-wide voice and data network design. The Call Center Engineer must have the knowledge, skills and abilities to make decisions that broadly affect strategic initiative for
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