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The School of Public Health division of Health Policy and Management is seeking applications for a full-time (100% appointment) User Experience and Systems Improvement Officer (8353PV - Research Professional 3 - Program Evaluation) to join the Research Data Assistance Center (ResDAC) team. This position is responsible for conducting evaluative research on the user experience for accessing ResDAC Assistance services and system/process improvement to better understand and improve the needs and experience of researchers accessing Centers for Medicare & Medicaid Services (CMS) administrative data for health care research. This position reports to the ResDAC Director, will work closely with the ResDAC leadership team, and will have regular contact with our Contract Officer at CMS, ResDAC s
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