Develops, modifies and analyzes business workflow processes and reports to support Facilities Design and Construction projects, particularly at project closeout and turnover. Provides operational assessments to ensure e-Builder process workflows are effective and supports all university and state policies and procedures. Proactively identifies process improvement opportunities and removes workflow barriers to support the life cycle of a project. Facilitates multiple process improvement efforts to ensure goals and strategic priorities are met. Develops standards and processes to meet building maintenance and operational needs, archival requirements, and state or national regulatory requirements. Develops training for external and internal users, identifying metrics and recommending pract