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Helpdesk Support Analyst
The Minnesota Supercomputing Institute (MSI) at the University of Minnesota seeks a dedicated Helpdesk Support Analyst to provide technical assistance and customer service to faculty, staff, and students utilizing MSIâ™s high-performance computing (HPC) resources. The Helpdesk Support Analyst will be a key member of MSIâ™s User Gateway Group (UGG), which is dedicated to supporting and enabling cutting-edge research through user onboarding, training, communication, and outreach.The ideal candidate will thrive in a dynamic environment, possess a strong technical background, and have a passion for problem-solving and user success.


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