Office of Planning, Evaluation, & Institutional Research

University of Tennessee at Chattanooga

The Institutional Research Data Analyst supports the data and analytic functions of the office and collects, analyzes, synthesizes, and presents institutional and external data related to academic program planning, student success, operational efficacy, strategic planning, and other factors that impact UTC funding and reporting requirements for both internal and external audiences. The position conducts data analyses to meet UTC's reporting obligations.

Duties and Responsibilities:

Statistical Analysis and Data Requests

Typical responsibilities include selecting methods, techniques, and evaluation criteria for obtaining results consistent with broadly defined policies, procedures, practices, and professional standards; validating student, financial, and HR data for required reporting responsibilities and use within OPEIR; conducting predictive data analyses, illustrating and interpreting trends, and providing information in a logical and contextual manner for enhanced understanding; serving as a consultant to faculty, staff, and administrators to create and promote a culture of data-driven management excellence; responsible for overseeing the completion of all federal IPEDS reporting; executing completion of external directory reporting; and completing ad-hoc requests as necessary.

State and UT System Reporting

Assists with the data transmittal process to UT System and THEC; assists with data verification in frozen tables; works in a collaborative and time sensitive environment to correct data errors; and stays abreast of legislative changes to prepare for urgent State initiatives requests.

Data Transparency

Develops and maintains dynamic dashboards of student, faculty, and financial data for the University; maintains University Factbook; stays up to date on technology changes and improvements to data visualization and reporting tools; and attends regular training for data reporting and visualization.

Maintains documentation for process management within Institutional Research area; collaborates with institutional administrators to refine processes and procedures; and participates in committees and working groups as directed.

The ideal candidate will possess the following:

• Demonstrated experience in data collection, cleaning, and management.

• Excellent analytical skills including knowledge of descriptive and predictive statistics.

• Expert knowledge of statistical software and data visualization tools (SPSS, Tableau, Power BI, SAS), and survey software (Qualtrics).

• Ability to communicate ideas clearly and effectively through excellent verbal and written communication skills.

• Exemplar interpersonal and organizational skills.

• Demonstrated ability to handle multiple tasks with frequent interruptions.

• Ability to process data with high attention to detail, quality, and accuracy.

• Ability to learn and implement new skills quickly.

• Exceptional knowledge of Microsoft Office products, specifically Excel, Visio, and Outlook.

• Strong problem-solving and decision-making skills.

• Skilled in working effectively with a wide range of constituencies in a varied community.

• Ability to work independently with minimal supervision.

• Excellent interpersonal, verbal and written communication skills.

Review of applications will begin December 18, 2024 and continue until the position is filled. Applications received by this date will receive priority consideration.

Cover letter and resume required to apply. Anticipated hiring salary is between $48,000 and $58,000, depending on experience.

Minimum Qualifications: Bachelor's degree and three years of work experience in post-secondary administration or an equivalent combination of education, training, and experience; and experience with statistical data analysis.

Preferred Qualifications: Master's degree in Psychology, Statistics, or Higher Education and five years of work experience in post-secondary administration; advanced expertise in statistical data analysis, predictive modeling, and planning; high level of experience using statistical software packages (SPSS) and data visualization tools; and experience managing data quality processes and project management. Experience working in institutional research is preferred.

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.