Position Summary: The primary location of this position is the main Cullowhee, NC campus.
The Identity Access Management (IAM) Analyst is responsible for how users within the university are given an identity - and how it is protected, including saving critical applications, data and systems from unauthorized access while managing the identities, authentication services, and access rights of people both inside and outside the university. It is the responsibility of the IAM analyst to work with functional areas to understand business requirements and manage identity, access, authentication, and authorization within Microsoft Entra ID and Active Directory to meet those needs.
Core Job Duties: 1. Analysis, design, requirements, documentation, and implementation of automated lifecycle processes for accounts, and applications. Design and develop electronic workflows for business roles, access requests and approvals for resources, applications, groups, and sites. Design and develop Analytics, Insight Metrics, and Security and Audit Reports. Assist with strategic roadmaps, university level plans, or enterprise architecture diagrams. The position is regularly involved in project management and may be asked to lead projects as assigned by the department director. These projects have varying levels of complexity and may impact the division or the university. The position may serve on wider project teams or committees and provide expert knowledge and represent IT Division to external stakeholders. 2. Work with IT vendor management, IT security, and campus departments to determine application requirements in the acquisition phase and register and setup enterprise applications purchased by the university. Enterprise applications registration includes single sign-on (SSO), authentication strengths, conditional access, and application access. 3. Client support for One Identity Manager and Entra ID services for identities, authentication, conditional access, and application authorization. Assist with One Identity Manager testing and upgrades. Respond to requests from Data Stewards, campus audit and advisory services, State and Federal auditors' security review. 4. Provide second level technical support to the project team, end users, and functional groups through ticket management and participate in project meetings.
Knowledge, Skills, and Abilities Required for this position:
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Special Instructions to Applicants:
AA/EOE Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected].
University Safety The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
As the westernmost institution in the University of North Carolina system, WCU provides comprehensive educational opportunities to residents in the state’s western region and attracts students from around the globe to explore the region’s vast natural diversity. Founded in 1889 as a teaching college, Western Carolina now provides an education to more than 10,000 students in undergraduate and graduate programs.