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Telecommunication Operations, Associate - Access Center - Full Time 8 Hour Days (Exempt) (Non-Union)
To provide technical guidance and input to the management USC Care's Access Center ("Access Center") and participates in fulfilling the Access Center's mission on a day-to-day basis as well as facilitate long term goals and objectives. The Telecommunication Support Associate is responsible for configuration, programming and administration of telephony and related systems as they pertain to the Access Center. The Telecommunication Support Associate collaborates with the Access Center Leadership to develop call flows based on scheduling protocols provided by USC departments and clinics supported by the Access Center . The Telecommunications Support Associate is responsible for analyzing these scheduling protocols, translating them into appropriate programming/configuration and implementi


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