Internship Coordinator, MSSP Program

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Internship Coordinator, MSSP Program

Job Profile Title
Coordinator B

Job Description Summary
The Internship Coordinator coordinates the internship program and provides programmatic support to the M.S. in Social Policy (MSSP) program. This position is responsible for overall management assistance to the MSSP Administrative Director in relation to program internships, and will advise MSSP students on internship placements, develop strategic partnerships with local and other organizations, and liaise between student interns and internship organizations. The Internship Coordinator will provide programmatic support; assist with recruitment, admissions initiatives, and operations; manage internship operations and support career development initiatives, including related programming and workshops; conduct alumni outreach; and advise MSSP students.

Job Description

Job Responsibilities

• Advise students on internship placements: answer student inquiries on internships; approve and maintain records of all internship application approval requests, and consult with MSSP staff and/or ISSS when needed; approve permit requests to register for MSSP internship courses; host weekly internship office hours to advise MSSP/+DA students on internship opportunities, requirements, and goals; plan and coordinate internship fairs and informational workshops in collaboration with other programs and external stakeholders; recommend organizations of interest to students and connect to local alumni and/or internship contacts; provide structured feedback to students on their internship application materials and refer to Career Services when needed; collaborate with Penn ISSS to ensure proper compliance with federal regulations for international students.
  

• Develop strategic partnerships primarily with local and other organizations and establish formal agreements (MOUs, student learning contracts); identify, establish, and maintain strong working relationships with MSSP partner organizations; supervise and work with two graduate student assistants to conduct site visits, oversee student internship work, and liaise between students and internship organizations, when needed; working with graduate student assistants, ensure the quality of student internship placements. Collaborate with SP2 stakeholders (Registrar, Admissions, MSSP academic advisors, NPL and MSW programs, and the SP2 Community-Engagement Professional Education Team) to identify appropriate internship opportunities (HUBS) for all three master's programs; share and develop best practices for internship management; and ensure the accuracy of student data and effective communications, as it relates to internships.
  

• Coordinate MSSP internship administrative processes: maintain Canvas internship resources module and course pages; update internship MS Forms; update internship information on the program's website; maintain MSSP student internship records, placements, and grades in MSSP SharePoint; approve weekly timesheets in Workday for Work Study students; prepare reports and collect information on the status of the internship program, including key metrics and information such as project assignments, performance evaluations, intern and supervisor assessments, and overall program effectiveness; work with the SP2 Registrar to track students who have not registered for the internship course; submit grades for internship students to SP2 Registrar. Become proficient on SONIA (student internship database); work with SP2 SONIA Database Administrator to maintain MSSP SONIA database listings; set up and maintain accurate and up-to-date internship data, listings, placements, and partner forms in SONIA database.
  

• Provide academic advising to MSSP and/or MSSP+DA students and oversee the coordination of internship communication among all advisors. Assist with course selection, course substitutions and waivers, career development, and graduation requirements; conduct degree planning, degree audits, and prepare course planning worksheets; approve elective courses and permit requests; and other advising-related activities.
  

• Contribute to MSSP admissions initiatives. Assist with recruitment, outreach, and admissions duties; conduct pre-application appointments with prospective students; attend open houses and informational sessions; represent the program at recruitment fairs and events; conduct MSSP admissions reviews and assess applicants; provide recommendations regarding admission.
  

• Programming: devise and coordinate MSSP internship programming; work with UPenn Career Services to promote student networking and career exploration; provide access to industry events and workshops; facilitate resume-building workshops and internship skills. Participate in and help implement MSSP and other SP2 events-related programming, as directed by the Program Coordinator and other MSSP staffers.
  

• Alumni outreach: work with MSSPPAA and SP2's Associate Director of Alumni Engagement and Annual Fund to plan, coordinate, and implement MSSP alumni programming events and outreach, including maintenance of up-to-date MSSP alumni information.
  

• Other duties as assigned. All SP2 staff are required to participate in convocation and graduation ceremonies as needed.
  

Qualifications

• Bachelor's Degree in Public Policy, Politics, Nonprofit Leadership, Public Relations or related discipline, and 2-3 years of experience in fundraising, politics, nonprofits or similar organization is required. Master's Degree strongly preferred, in Higher Education, Public Policy, Politics, Nonprofit Leadership, or related discipline. Prior experience working in career services is valuable. The position requires someone with excellent public outreach, project management, organizational, interpersonal, and communication skills. Attention to detail, the ability to work autonomously and as part of a team, flexibility and creativity, and the ability to work on multiple tasks and projects is required. The ideal candidate will be sensitive to the needs of students from diverse backgrounds. Must be proficient in Microsoft Office, including Word, PowerPoint, Outlook, and Excel. Prior experience working with faculty, university students and student programming is preferred; experience with Banner/Pennant and database management is preferred. A commitment to diversity, social justice, and student-focused service is a must. Please note that this position requires occasional work in the evenings or weekends to participate in student programming or outreach events.
  

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Social Policy and Practice

Pay Range
$43,919.00 - $60,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  
• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
  

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay


To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Sch-PubPol-Caster-Building/Internship-Coordinator--MSSP-Program_JR00092220







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