The Server Administrator (Administrator) provides the technical expertise to manage and secure the university's servers, storage, and backup systems, and related enterprise environments and management tools. The administrator is a member of the server management team and designs servers, installs and hardens operating systems and applications, manages security and updates, and ensures that servers operate in an efficient and secure manner. This position participates in vulnerability management and incident response and provides high performance and secure servers for the entire university.
The administrator reports to the Director of Network and System Administration and is a key member of the department and the Information Technology Services (ITS) operations and security teams.
Primary Function of Organizational Unit:
Information Technology Services (ITS) strengthens and supports the university's mission of teaching, research, and scholarly application of knowledge by providing the information technology infrastructure, software, hardware, and support to achieve the university's strategic goals. ITS is comprised of nine departments which work with the university community to provide the information technology support and services required to realize operational excellence, integrate advanced technology, and create efficient and effective technology solutions.
Requirements:
Master's degree in Computer Science, Information Technology, or a related field with two (2) years' experience directly related to the duties of the position or bachelor's degree in Computer Science, Information Technology, or a related field with three (3) years' experience directly related to the duties of the position.
Significant server management experience in an enterprise setting including experience with Linux, Ansible or Puppet, Microsoft Windows, Active Directory, MECM or Intune, Defender or similar applications.
Significant technical knowledge of server security in on-premises and cloud environments, firewall and monitoring tools, and security platforms such as CrowdStrike EDR as Microsoft Defender.
Knowledge of common security standards such as ISO 27002, NIST SP 800-171, or PCIDSS.
Ability to configure and secure common server applications, such as file shares and web, email, print, and database servers.
Ability to identify and address vulnerabilities detected from network scans.
Ability to create and follow complex technical policies, procedures and guidelines.
Ability to apply in-depth technical knowledge and troubleshooting techniques to resolve issues.
Demonstrated strong customer service orientation, and experience in partnering with other units and fostering a team spirit within the department.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to work independently when performing tasks with minimal supervision, while maintaining appropriate levels of communication.
Preferred:
Experience with vulnerability management, incident response, basic server forensics, and evidence handling.
Experience with encryption and key escrow systems.
Experience with project management principles.
Experience with basic scripting using languages such as bash, Python, Perl, PowerShell, or C.
Special Instructions:
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A&T State University permanent employees include the following and more:
Accrued Vacation and Sick Leave for Eligible Employees
Community Service Leave
Blue Cross Blue Shield of NC – Health Benefits
NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
12 Paid Holidays
Teachers and State Employees Retirement System (TSERS)
Optional Supplemental Plans – 401k, 403b, 457b and 457
Employee Assistance Program (EAP)
Campus Recreation Center Discount
University Bookstore Discount
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
North Carolina Agricultural and Technical State University is one of the nation’s most highly respected doctoral research, land-grant institutions. With an enrollment of almost 11,000 students, we are committed to fulfilling our mission through exemplary undergraduate and graduate instruction, scholarly and creative research, and effective public service. As a member of the A&T family you will be an integral part of its history and future – joining more than 1,800 current faculty and staff. You will be expected to be a leader and mentor. You will influence the minds that will affect our world. As a change agent, you will use your intellect and influence to make a positive impact on the greater A&T community. A&T will be more than your job, it will become your passion—and that commitment to yourself and others will last a lifetime. Because that’s what Aggies Do!