Customer Service Specialist - Krannert Art Museum College of Fine and Applied ArtsUniversity of Illinois at Urbana-ChampaignJob Summary - Serves as the manager on duty and is responsible for overall visitor experience. Ensures all museum visitors receive a high quality of service and a high level of satisfaction through all aspects of a museum visit. Responsible for developing and implementing appropriate policies and evaluation tools. Coordinate, train, and supervise front-line staff (primarily university student employees) to ensure visitors receive a welcoming and engaging museum experience. Duties & Responsi