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Fraud Customer Experience Lead
As a Barclays Fraud Strategy Change Manager Assistant Vice President, you will oversee delivering and maintaining optimal fraud customer journeys to ensure customer expectations are met while new fraud strategies are decided and that we provide strategic direction to and oversight of our key service providers who impact the customer journey. In your new role you will be focusing on agent/ops journey to ensure there is no adverse impact on agent experience. Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presenc


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