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?? Responsibilities: Support internal and external pre-trading, post-trading, reconciliation systems and risk platforms as the 1st production support for Hong Kong office Manage procurement of hardware, deployment and support Support and monitor transaction flow across trading platforms Incident management, change management and problem management following ITSM workflow Close collaboration with project managers, operation, development, compliance, infra and leadership teams with effective communication skills Datacenter build out and projects Automated process oversight, identify discrepancies on repetitive activities, processes and workflows to drive continuous improvement ??