Business Alignment Specialist - IT Enterprise Applications
Washington University in St. Louis
Location: St. Louis, Missouri
Internal Number: JR67387
In WashU IT Enterprise Applications, our goal is to promote an engaging work environment that motivates our team members to reach their full potential by bringing their whole selves to work. We encourage a culture of excellence that celebrates diversity, innovative thinking, and collaboration. We are dedicated to exceeding expectations of our university partners and communities we serve, which is only achieved by working together and respecting one another. We seek candidates who embrace diversity, equity and inclusion in the workplace where everyone feels valued and inspired.
The Business Alignment Specialist provides the organization and direction of a portfolio of new business demand requirements, ensuring prioritization and alignment to business strategic objectives along with delivery approaches and technology solutions that result in business value and benefits realization. The role also provides a point of escalation for stakeholders to help build a strong IT-business relationship. The Business Alignment Specialist delivers insights and business analysis to support key decisions.
May be assigned as a Business Analyst to projects, performing all tasks to achieve an understanding of business change needs, assessing the impact of those changes, capturing, analyzing and documenting requirements and then supporting the communication and delivery of those requirements with relevant parties.
Primary Duties and Responsibilities
Engaging with Customers:
Responsible for building and maintaining a strong business-IT relationship with a key stakeholders and leaders to enable open communication and clear expectations regarding application development delivery.
Engage with customers to understand their needs and ensure prioritization and alignment to business strategic objectives.
Act as a point of escalation on active initiatives.
Prepare business cases working with university partners.
Collaborate with Project Manager to plan approach to requirements elicitation and methods for requirements management and communication.
Ensure business opportunities and objectives are clearly articulated.
Perform current state analysis and/or root cause analysis as required.
Plan modeling techniques to be used in requirements analysis (scope, process, rule, data, interface models, etc.).
Work with Project Manager to plan validation of requirements in managing project scope, user acceptance, installation and deployment; helps determine metrics.
Perform feasibility analysis as required for projects.
Coordinate planning activities to meet objectives and timelines of overall program or project.
Work with Project Manager to forecast required time and resources.Â
Analysis, Design, Execution:
Assist with process improvement and/or reengineering.
Perform requirements elicitation, using techniques per plan.
Document requirements, establish scope and objectives.
Prioritize requirements working with university partners and create conceptual prototypes and mock-ups.
Use business process modeling, traceability and quality management techniques per methodology.
Perform requirements management and communication; apply best practices for effective communication and problem-solving.
Take on assignments for very large projects, and others as assigned.
Monitor the technical team solution to ensure requirements fulfillment and solution evaluation.
Lead and coordinate activities associated with requirements management vehicles.
Provide coaching to junior business systems analyst staff to successfully accomplish objectives.
Provide leadership to other BAs assigned to projects.
Assist department manager in business systems analyst selection process, and on-boarding new resources.
Participate in recommending and leading implementation of continuous improvement plans for business analysis.
Review and monitor the effectiveness of business analysis via test results.
Provide status reports and health metrics to key business stakeholders on a regular basis.
Perform other duties as assigned
Experience with ITIL framework and IT product methodologies.
Familiarity with testing techniques and software.
Prior experience in higher education environments.
Business acumen coupled with technical aptitude.
Experience working on technology and application development projects including developing technical requirements.
Strong listening skills.
Strong research skills with attention to detail.
Experience developing functional and non-functional requirements.
Excellent written and verbal communication, including technical writing skills; consultative approach.
Understanding of systems engineering concepts.
Ability to conduct cost/benefit analysis and business case development.
Recognized within the organization as demonstrating expertise in business analysis methods and modeling techniques.
Experience working closely with team members during solution development and product launch.
Experience developing use cases.
Experience developing data and process flows.
Ability to work independently and proactively.
Excellent organizational, analytical, and independent problem solving skills.
Demonstrated successful performance with giving presentations to both small and large audiences and coordinating and completing multiple tasks within established and changing deadlines.
Ability to contribute and collaborate effectively as a member of a highly-functioning and productive team.
Demonstrated understanding of client relationship management, process mapping and improvement, project management, and production support.
Proven ability to provide business analysis for large scope project teams to meet customer expectations.
Demonstrated understanding of business analyst tools and techniques; demonstrated proficiency using MS Office and Visio tools.
Bachelorâ™s degree in computer science, information technology or comparable discipline plus six years of relevant experience analyzing business processes and data, or equivalent combination of experience, certification and education.
$77,700.00 - $136,700.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.