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Information Technology Infrastructure Specialist
Major Duties: General summary: Provides support, installation and maintenance for the University's data infrastructure.- Builds, configures, analyzes, installs, maintains and resolves problems associated LAN, WAN and Wireless network equipment to support connectivity for data, VoIP telephones, and digital services for WMU Main Campus, East Campus, Battle Creek Airport, Kalamazoo Airport Annex, Engineering Campus, Grand Rapids Downtown Regional Center, and West Hills Athletic Club.- Supports faculty, staff and students with their telephone and data services.- Analyzes wired and wireless data service issues to ensure reliable connectivity.- Monitors trouble ticket system to ensure issues are resolved in a timely fashion.- Maintains, locates, and documents indoor, outdoor,


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