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Your Socorro Electric Cooperative, Inc.

Socorro, New Mexico

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Association of Change Management Professionals

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The Seattle Times

Seattle, Washington

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Chelsea Groton Bank

Groton, Connecticut

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multi cities throughtout CT, Connecticut

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Karpinski Engineering

Cleveland, Ohio

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Chelsea Groton Bank

Groton/Norwich, Connecticut

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Consumers Power Inc.

Philomath, Oregon

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Gerontological Society of America

1220 L Street NW, Washington DC 20005

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Longmeadow, Massachusetts

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Wheaton College

Wheaton, Illinois

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Hyannis, Massachusetts

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Newark, New Jersey

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West Basin Municipal Water District

Carson, California

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Alexandria, VA

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New York, New York

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City of Port St. Lucie - Port Saint Lucie, FL

Port Saint Lucie, Florida

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North Country Public Radio (NCPR)

Canton, New York

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EFL Associates assisting Oberlin College and Conservatory

Oberlin, Ohio

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SPEC PATIENT EXPERIENCE
Position Summary:Assist with the development, implementation, and management of the UNM Health Systems customer, patient satisfaction programs. Assist leadership to accomplish results in customer experience areas with development of programs methods and initiatives to drive patient engagement and service excellence. Coach, consult, and train staff at all levels of the organization. Implement patient experience improvement programs based on survey data related to overall organizational goals. Work in partnership within all entities across the Health System to share and educate on the concepts of service excellence, patient and family engagement, patient experience and patient relations. Ensure adherence to Hospitals and departmental


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