Job Summary

The Teaching and Learning Lab (TLL), supports and develops innovative and effective approaches, across modalities, to teaching and learning at the Harvard Graduate School of Education. The successful candidate will be passionate about exploring new technologies, solving complex problems, and using technologies in support of our strategic commitment to deliver high-quality educational experiences that transform lives across diverse communities of students.
What We Offer

• We are a team that is caring, supportive, creative and fun. We have knitters, woodworkers, marathon runners, bakers, artists, parents (of humans, and cats, dogs, and plants), international travelers, and more.
• While we currently work in flexible arrangements, we find ways to stay connected and build relationships, participating in virtual drawing games, sharing stories, and other virtual events.
• We have diverse backgrounds and unique experiences that enable us to continuously learn from one another, iterate on our processes, and enhance our work.
• You will have the opportunity to work with a team that is creative, eccentric, empathetic, caring and always focused on creating high-quality, human-centered learning experiences.

We are looking for someone who is:

• Excited about exploring and evaluating new technologies and providing support and guidance to staff and faculty.
• Committed to delivering a human-centered, caring, quality learner experience that is also equity-focused.
• Comfortable with ambiguity, with a growth mindset and the ability to work both autonomously and in collaboration to deliver on precise deadlines.
• Experienced in developing digital learning artifacts with the skills needed to work with a diverse community.
• Knowledgeable in pedagogies needed for working in online and blended learning environments (such as inclusive learning), and of digital accessibility standards (especially with regard to neurodiversity).
• Passionate for learning and remaining on the cutting edge of current thinking in the learning sciences, educational technology, and inclusive and equitable approaches, with the ability to present a perspective on these issues in strategic and technical conversations.
• Excited to contribute to the mission of Harvard Graduate School of Education, a top-ranked educational organization, and support the student learning experience.

Position Description

Learning Technologies and Innovation (50%)

• Support implementation and integration of digital content within a learning management system.
• Help design new digital learning experiences by finding the best tools and approaches for specific cases.
• Collaborate in the design, development and testing of AI-supported learning experiences.
• When applicable, partner with team members to design a high-level vision for a course or project learning experience, including learner journeys, technology and platform features, and metrics of technology effectiveness and learner success.
• Support management and refresh of TLL website.
• Maintain documentation and provide technology training and support.

Course Development (50%)

• Provide technical and pedagogical support for the design and development of engaging, caring, humanizing, inclusive, and active learning experiences via various modes of delivery.
• Utilize best practices and current thinking from the learning sciences and educational technology research to design and develop highly effective, engaging learning experiences and content that supports diverse populations and audiences.
• Identify solutions to increase interactivity of digital content, get faculty feedback, and implement selected solutions for on-campus, online, and blended courses.
• Assist faculty in converting content ? including multimedia content, group collaboration activities, assessments, etc. ? into online modules.

Basic Qualifications

• Minimum of two years? experience in instructional technology and/or design. Bachelor?s Degree in relevant field may count toward experience.
• Functional knowledge of HTML and CSS, and basic experience coding in any language (Python, R and JavaScript preferred).
• Experience using generative AI tools.

Additional Qualifications and Skills

• Strong, communicative, collaborator with a track record of working closely with other teams to achieve project objectives within deadlines and budgets.
• Current understanding of educational technology trends, issues, and innovations, as they relate to post-secondary education.
• Experience working in a client service role or consulting organization; experience in higher education and non-higher education settings.
• Experience communicating ideas visually through sketches, wireframes, diagrams, etc.
• Basic to intermediate understanding of AI and Generative AI concepts.
• Experience deploying and developing Machine Learning and Generative AI tools, including predictive models and custom tools connected to Gen AI APIs.
• Data Analysis knowledge and experience.
• Experience with UI/UX design and testing.
• Functional knowledge of Python, JavaScript and/or other programming languages.
• Experience with tools for, and knowledge of accessibility.
• Experience with and knowledge about serving underrepresented populations.
• Ability to quickly learn new technologies and transfer knowledge to others in formal and informal contexts.
• Master?s degree in Education or a related field
• Data Science tools (such as Rstudio and Jupyter Notebooks)
• Excellent written and communication skills
• Project management

Working Conditions

TOOLS AND EQUIPMENT USED:
Microsoft Office applications, Canvas, Canvas LTIs, CidiLabs, Harvard LXP, Enterprise Applications software, established and emerging tools for communication, collaboration, and presentation. Visual Studio Code, Python, JavaScript, git. Langchain, Microsoft Autogen, ChromaDB, Linux, llama.cpp / Ollama, Postman, Open AI / Amazon Bedrock?s APIs, Microsoft Power BI, Chainlit, multiple NLP tools for quantitative text analysis.

Additional Information

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/benefits-wellbeing) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format

Hybrid (partially on-site, partially remote)


Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify this excellence while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Return to Search Results