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Manages a team of software engineers that architect and design enterprise software products and operating systems. Writes product requirement documents, implements and tracks development timelines, and negotiates feature sets with the development leads and product teams. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department.
Required Skill/ability 1:
Superior oral and written communication skills. Proven ability to communicate compelling and concise analysis to team members, leadership, and end users. Capable of providing translational support to internal teams and end users on system upgrades and usability.
Required Skill/ability 2: Demonstrated ability to work collaboratively in an open, friendly manner. Must be organized, detail-oriented, resourceful, with stellar interpersonal and problem-solving skills. Proven interest in service-oriented work.
Required Skill/ability 3: Proven ability to exercise independent judgment, completing tasks with minimal supervision. Capable of identifying and solving complex problems involving multiple stakeholders. Experience managing daily deadlines and long-term projects. Able to prioritize assignments and deliver against defined metrics and KPIs.
Required Skill/ability 4: Deep understanding of data and analytics for web communications, mobile, and social platforms, including UI, UX, content tagging, and the vended medical taxonomy, downstream impact of internal algorithms. Deep understanding of web structure, web best practices, web usability, and fluency with online technology, specifically web content management systems.
Required Skill/ability 5:High-level understanding of complex technical concepts and multiple development processes. Experience with digital publishing, analytics, and content management systems. Proficient with relevant software applications such as Microsoft Office Suite. Willingness to use collaboration software and self-motivate in an office or work-from-home environment.
Preferred Education:
Extensive experience in a customer service-focused role, Preexisting familiarity with WCAG2.0 Accessibility Guidelines Expertise in multiple content management systems, web user interface (UI) and user experience (UX), metadata, and have a thorough understanding of taxonomies and downstream impact of internal algorithms. Experience with hands-on end-user support.
Work Week: Standard (M-F equal number of hours per day)
Posting Position Title: Software Engineering Manager
University Job Title: Director, Web Services
Preferred Education, Experience and Skills:
Extensive experience in a customer service-focused role, Preexisting familiarity with WCAG2.0 Accessibility Guidelines Expertise in multiple content management systems, web user interface (UI) and user experience (UX), metadata, and have a thorough understanding of taxonomies and downstream impact of internal algorithms. Experience with hands-on end-user support.
Requires a bachelor's degree in a related area and at least 7 years of experience in software development.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.
