1. Develop staffing capacity models and manage workload distribution to ensure the Operations Managers have adequate staffing. 2. Ensure standardization to support their financial and administrative support needs across all sections, ensuring appropriate use of university reporting and when necessary, develop standardized supplemental reports. 3. Serve as part of the Departmental leadership team and attend and contribute to departmental leadership meetings, with Lead Administrator and Associate Director, Finance, including YNHH quarterly meetings and Dean's financial meetings as needed to represent the needs of the Department. 4. Manage work and lead change management initiatives with Lead Administrator and Operations Manager across sections. 5. Ensure adherence to all deadlines and completion of activities related to finance, human resources, space and facilities; and serve as manager of departmental space initiatives, working closely with the Space Analyst for Internal Medicine. 6. Oversee the Facilities Management and Optimization function for the Department. Serve as the lead on space renovations and reconfiguration projects. Ensure adherence to all space policies and in collaboration with the Space Analyst for Internal Medicine, work to identify new space to address growth of faculty and staff. 7. Develop resource allocation metrics and cross coverage plans. Develop and implement training program for incoming Operations Managers to ensure consistent training. 8. Serve as a first point of escalation for emerging issues and an expert resource regarding all policies and procedures. Ensure coverage during vacancies.

Required Skill/ability 1:  Demonstrated ability to influence and manage people on a day-to-day basis in a supervisory role. Demonstrated Healthcare management experience. Well-developed managerial, decision-making, planning, organizational, problem-resolution and leadership skills with the .

Required Skill/ability 2:  Excellent written and oral communication skills with the ability to adapt communication styles and negotiate skillfully to address the needs of both internal and external constituents and individuals at all levels throughout the university.

Required Skill/ability 3:  High-level strategic planning skills with the ability to generate a strategic vision to influence people to achieve this vision and anticipate changes in the business environment and proactively manage changes.

Required Skill/ability 4:  Solid understanding of the implementation of internal control systems in a complex business environment.

Preferred Education:   Minimum of a Bachelor's Degree and five years of related work experience including demonstrated leadership, project management, and/or supervisory experience; or an equivalent combination of education and experience. Master's Degree preferred.

Work Week:  Standard (M-F equal number of hours per day)

Posting Position Title:  Associate Director, Administration

University Job Title:  Associate Director

Preferred Education, Experience and Skills:   Minimum of a Bachelor's Degree and five years of related work experience including demonstrated leadership, project management, and/or supervisory experience; or an equivalent combination of education and experience. Master's Degree preferred.

Bachelor's degree & 8 years progressively responsible experience, 4 of which are in a leadership role. Demonstrated experience with complex strategic planning and resource allocation. Demonstrated experience in managing relationships and influencing outcomes.

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