Reporting to the communications manager, the Web Operations Manager will collaborate with the department's communications team and vice chair of communications to plan and develop a new public website and create a strategy for managing the department's digital properties, including the new public website, the intranet and some small websites. The person will be responsible for website performance, administration and management. They will work closely with subject matter experts and the communication team to create and edit content. The web operations manager is expected to provide consultation to internal stakeholders on topics such as digital accessibility and content management. This role offers flexibility to work primarily from home, with occasional in-office meetings

Key tasks of the Web Operations Managers include:
-Providing digital strategy and project planning for a new departmental WordPress website, with a focus on improving content, SEO, usability and accessibility.
-Editing and adding web content, consulting with staff and faculty subject matter experts to understand goals and needs, as well as developing and implementing new information architecture.
-Planning and implementing a proactive process for website content review.
-Evaluating the current state of the departmental intranet for accessibility and content quality. Conducting research and planning for an ideal future state.
-Connecting with central SMPH groups (i.e. IIT, Digital Design Team) and campus groups (i.e. WiscWeb Team, UW Design Community) to stay current on available resources and best practices.

• 25% Plans, implements, manages, monitors, and upgrades the unit's websites including intranets
• 30% Ensures website functionality and maintains existing website operation including implementing the content management system (CMS), making content updates, conducting content audits, and updating computer programming languages which may include HTML, CSS, and JavaScript
• 5% Responds and troubleshoots website issues
• 10% Ensures website quality, efficiency, and compliance with accessibility, security, privacy, and other university requirements and laws
• 15% Strategizes ways to improve the user experience of the website and manages information architecture strategy
• 5% Monitors web traffic and website performance, and assesses performance to optimize the website and to identify, prevent, and resolve issues
• 10% Collaborates with others to ensure that the website aligns with brand strategy and meets the unit's standards

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Preferred
Bachelor's Degree
Degree in web design, user experience, communications or a related field preferred

Required:
-3+ years of experience in web operations, front-end development, web design, user experience design or a related role
-Professional experience with a content management system (CMS); WordPress is preferred
-Familiarity with accessibility testing and implementing changes to ensure web content comply with Web Content Accessibility Guidelines (WCAG)
-Experience writing web content and following SEO best practices
-Working knowledge of HTML, CSS and responsive design
-Demonstrated ability to be self-directed and work both independently and collaboratively
-Ability to manage multiple projects simultaneously and prioritize tasks effectively
-Strong written and verbal communications skills

Preferred:
-Experience with using measurement tools such as Google Analytics and Google Search Console
-Experience building or rebuilding a large, complex website
-Experience overseeing content audits and regular content reviews
-Experience leading large projects with multiple stakeholders and subject matter experts

Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Ongoing/Renewable

Minimum $72,000 ANNUAL (12 months)
Depending on Qualifications

The department will not be able to support a request for a J-1 waiver. If you choose to pursue a waiver and apply for our position, neither the UW nor UWMF will reimburse you for your legal or waiver fees.

University sponsorship is not available for this position, including transfers of sponsorship and TN visas. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment. This position is an ongoing position that will require continuous work eligibility. If you are selected for this position you must provide proof of work authorization and eligibility to work.

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a current resume/CV and a cover letter addressing how you meet the requested qualifications.

Alex Scaffidi
[email protected]
608-262-7480
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Web Operations Manager(IT102)

A53-MEDICAL SCHOOL/RADIOLOGY/RADIOLOGY

Academic Staff-Renewable

314221-AS

The University of Wisconsin-Madison is an Equal Opportunity Employer.