A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to build a better world through business. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to improve the world. Learn more about Ross HERE. 

This role is hybrid with on-site expectations in Ann Arbor, MI 3 days per week. Domestic and international travel may be required. You will work during early mornings, nights, or weekends. This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment. For a full job description, see link here. For questions about this role, email [email protected].

Admissions Recruitment and Outreach (30%)

• Represent the school at domestic and international recruitment events (MBA fairs, tours, visits, yield events). You will deliver presentations for varied audiences of 5-300 attendees at these events.
• Build relationships with prospective students and key partners to support diversity and applicant quality.
• Guide applicants through the admissions process, addressing complex questions.
• Lead outreach for assigned populations; serve as liaison for clubs and external partners.
• Conduct one-on-one advising to support prospective student decision-making.

Admissions Evaluation and Selection (20%)

• Review and evaluate applications, ensuring fairness and consistency in decisions and maintaining discretion with confidential information.
• Manage the scholarship appeal process, including documentation and committee coordination. This will require advanced Excel skills (e.g., pivot tables, VLOOKUP, data analysis functions).
• Organize feedback sessions related to appeals.
• Handle student FERPA requests and appointments per policy.

Admissions Event Planning and Execution (30%)

• Plan and manage in-person and virtual recruitment events, including logistics and volunteer coordination. This will require proficiency with Google Workspace (Docs, Sheets, Slides) and Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with databases, email platforms, and calendar management tools.
• Execute signature events (e.g., Military Preview Weekend, Deloitte Day, International Go Blue Rendezvous).
• Monitor event registration and drive additional promotion.
• Conduct post-event surveys to assess effectiveness and inform future planning.

Strategic Planning and Operational Leadership (15%)

• Contribute to strategic recruitment planning and process innovation.
• Align outreach strategies with enrollment and yield goals.
• Use admissions data to streamline scholarship appeal processes.
• Research and implement technology to enhance event execution and service quality.

Administrative and Data Management (5%)

• Track event and visit data in Salesforce to support accurate reporting.
• You will update the events on our Admissions website using advanced HTML techniques, formatting digital communications and resolving technical issues.
• Support special projects and maintain compliance with institutional policies.

• Bachelor's degree and 3+ years of progressive work experience.
• 1+ years of experience planning admissions events or similar mid-scale, logistics-heavy activities, including tracking and reconciling expenses or managing budgets.
• Experience working as a member of a large team.
• Familiarity with Zoom and Salesforce CRM (Blackthorn preferred).

Salary Information:

The posting range for this position is $52,300-$64,550. This role is non-exempt and is paid hourly. This posting range reflects multiple factors involved in determining compensation, such as skills, experience, training, certifications, and other organizational needs. At Ross, it is not common for new hires to be offered a salary at the upper end of the range. Compensation decisions are based on the details of each situation.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

Connections working at University of Michigan - Ann Arbor