EOC Academic Advisor-aHEO

POSITION DETAILS

York College, founded in 1966, is a center of academic excellence in the heart of Jamaica, Queens. One of the eleven senior colleges in The City University of New York, the College?s mission is to enrich students' lives by fostering an environment where they?ll grow into passionate and engaged learners.

York?s academic programs are housed in three schools: The School of Arts & Sciences, The School of Business and Information Systems, and The School of Health Sciences and Professional Programs. Over sixty baccalaureate programs from across a variety of disciplines, including accounting, aviation management, business, computer science, journalism, social work, teacher education, a dual BS/MS degree in Occupational Therapy, and one of the top-ranked nursing programs in New York State, provide students with opportunities to study liberal arts, sciences, and professional programs. The College also offers six graduate programs: Aviation Management, Clinical Trials Management, Pharmaceutical Science and Business, Physician Assistant, Social Work and Nursing Education.

Located in Queens, the most ethnically diverse county in New York State, the College enrolls 7,000 students from over 95 nations. Nine out of ten students are members of a racial/ethnic minority group, and more than half of undergraduates are the first in their families to pursue higher education.

The College?s 50-acre campus encompasses seven buildings, including science and computer labs, music and television studios, a Performing Arts Center, and a Health and Physical Education Center. The College recently completed seven major construction projects, with more scheduled for the future. In addition, its neighborhood is at the center of a renaissance fueled by economic revitalization.

York College is committed to fostering integrity, diversity, intellectual discovery, and civic engagement to benefit its students, the community, and the world.

Reporting directly to the Director of Student Support Services. The EOC Academic Advisor works closely with all EOC center staff, especially within Student Support Services. The successful candidate is assigned to provide advisement, support and monitor the academic progress and success of EOC students enrolled primarily in foundational programs to advance to academic studies programs or achieve outcomes with a credential or certificate. The EOC Academic Advisor, in coordination with other EOC staff, assists EOC students in the identification of career interests and/or post-secondary options. Assists in the development of in-person, hybrid, or remote orientation programs, related workshops, partner program coordination, establishing tutorial assistance and academic success plans for students encountering academic difficulty. Responsible for the completion of regular case manager notes, monthly and quarterly reports that are required measurements of EOC performance standards utilizing the EOC Student Data Management system. The EOC Academic Advisor also identifies and establishes community linkages related to literacy, internships, and other initiatives that positively impact the center?s foundational and academic studies programs as well as complies with EOC guidelines and programmatic operational policies and procedures to meet student objectives and outcomes.

Duties and responsibilities include but are not limited to the following:

• Establish and maintain an active advisement relationship with EOC students participating in English for Speakers of Other Languages (ESOL); foundational High School Equivalency, Digital Literacy and other assigned foundational academic programs requiring initiative-taking student engagement, follow-up and monitored outreach/support.
• Assist retention efforts to monitor and retain students? progress in EOC programs.
• Assist students in the development of academic skills such as time management, note taking, test taking, study habits, use of Aztec and other academic resources.
• Provide support to specialized populations such as disabled students and veterans e.g., search for appropriate local services, request accommodations for specific disabilities, etc.
• Support students in coordination with the College Connections Initiative Coordinator regarding college admission procedures and enrichments activities e.g., College Fair.
• Work closely with faculty and other student services personnel to facilitate educational planning and advisement for new and continuing students.
• Assist in the planning and development of "Power Hour" scheduling that includes outreach, and referral strategies.
• Assist annual planning of special activities/projects to meet EOC programs, staff coordination and student needs related to academic performance, progress, and positive outcomes.
• Review and distribute electronic midterm evaluations with recommendations to support student persistence and improved program performance.
• Adhere to and establish procedures to meet all expected statewide program-based performance standards related to the academic preparation and performance of EOC students.

QUALIFICATIONS

Bachelor's degree required.

At least three (3) years? related experience working with an economically and academically, culturally diverse, underprepared population of adult learners. Strong interpersonal, oral and written communication skills and proficient in data entry in a CRM system, and organizational skills are essential.

Preferred Qualifications

Master?s in Education, Counseling, Psychology, Social Work, or an appropriate field.

Bi/multi-lingual language skills

CUNY TITLE OVERVIEW

Provides academic advisement and planning services to a diverse student population within an Educational Opportunity Center (EOC).

• Assists students with clarifying values and goals, discussing educational options, requirements, policies and procedures; offers academic and personal support
• Provides effective and timely referrals to other support services
• Monitors and evaluates student progress
• Establishes and maintains student files, databases and records; prepares activity reports and analyses
• May specialize in providing advice on specific programs or to specific student groups
• Performs related duties as assigned.

CUNY TITLE

EOC Assistant to HEO

FLSA

Exempt

COMPENSATION AND BENEFITS

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

$54,268 - $62,289 - Salary commensurate with education and experience.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

HOW TO APPLY

In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format.

You may only apply online through the CUNY.edu job board.

To apply:

Please go to www.CUNY.jobs.

Filter by Job Location by clicking on York College. The title of this position is EOC Academic Advisor, Job ID # 30123. Click on the title to view the entire job announcement.

Click the ?Apply Now? tab and follow the prompts from there, including creating an account or logging into a previously created account.

York College/CUNY is an EEO/AA/IRCA/ADA Employer.

CLOSING DATE

May 8, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

Location

York College

About CUNY York College

"York College provides students with a one-of-a-kind educational experience. It offers many qualities of a major university, including a distinguished faculty and strong pre-professional programs. At the same time, students benefit from individualized attention and a strong sense of community. Centrally located in Queens, York College is accessible by car, bus, subway, and the Long Island Railroad. Easy access to the rest o Queens and New York City enables students to pursue community service and internships as part of their curriculum."

Connections working at CUNY York College