Bachelor's degree required, degree in networking technology or information technology management preferred. Three (3) years of experience managing SIP environments in a large cloud environment required. Experience with Microsoft Teams and AudioCodes SBCs preferred. Experience working with higher education computer services departments and project management certifications preferred. 

1. Provide direction and planning for the college's UC and SIP environments.
2. Plan and evaluate for the completion of scheduled projects and tasks.
3. Develop the execution of upgrades and adjustments to the environment based on vendor updates and the college's strategic priorities and operational objectives.
4. Collaborate and coordinate with institutional users to understand their needs and business requirements. 
5. Resolve problems related to UC and SIP systems.
6. Establish metrics and operational objectives for SIP systems consistent with CCBC's mission, vision and values.

About Community College of Baltimore County

CCBC is the college of choice for over 70,000 students and 200 businesses each year — all with unique goals, strengths and requirements. By offering a holistic learning environment that is both accepting and challenging, we meet students where they are and take them where they want to go. CCBC is committed to ensuring equal opportunity and nondiscrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, sexual orientation or any other basis protected by law. CCBC’s benefits include medical, dental, vision, disability insurance, ample paid time off, choice of one of two Maryland State Retirement Plans (contributory and noncontributory), and much more.

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