Employment Status: Administrative

Description of Key Responsibility:

• Serve as a senior member of the enrollment management team.
• Collaborate with the Vice President for Enrollment Management and Marketing to develop and execute a strategic vision for financial aid that aligns with institutional goals related to enrollment, net revenue, and student success.
• Provide leadership in forecasting, pricing, and policy decisions impacting financial aid and tuition revenue.

• Ensure institutional compliance with all federal, state, and NCAA Division III regulations related to financial aid.
• Interpret and implement regulatory changes; inform stakeholders across the College.
• Direct internal audits, compliance reviews, and account reconciliations.

• Design and oversee effective and equitable strategies for awarding financial aid and scholarships.
• Maintain comprehensive knowledge of federal, state, and institutional financial aid programs.
• Serve as the primary contact for all federal and state financial aid reporting.

• Collaborate on institutional pricing strategy and budget forecasting.
• Manage aid expenditures and ensure the efficient and responsible use of institutional resources.
• Represent financial aid in budget committee discussions and long-range planning.

• Lead efforts to optimize financial aid operations through the use of technology.
• Partner with IT and the Senior Financial Aid Counselor to manage system updates, automation, and reporting functions.

• Ensure timely and clear communication to students and families through individual counseling, group presentations, digital platforms, and printed materials.
• Collaborate with Enrollment Marketing to maintain accurate and effective financial aid communications, including the website.

• Conduct presentations for prospective and current students, families, and community partners on financial aid topics.
• Represent the College at external events, fostering relationships with high schools and community organizations.

• Supervise and mentor financial aid staff, fostering a collaborative, inclusive, and service-oriented team culture.
• Establish clear expectations, provide professional development opportunities, and conduct regular performance evaluations.

• Prepare institutional, state, and federal reports.
• Analyze trends and outcomes related to aid distribution, student debt, retention, and enrollment impact.
• Support strategic decision-making through data-informed insights.

• Maintain the highest standards of integrity, professionalism, and confidentiality when working with student records and financial information.

• Promote an inclusive and welcoming environment for all students and staff.
• Engage in professional development and support initiatives that advance diversity, equity, and access.

• Serve on institutional committees and task forces as assigned.
• Perform additional responsibilities in support of the College's mission and enrollment goals.

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About North Central College

North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis. Organization Type: Higher Education Institution

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