1. Plans and provides expert coordination and execution of daily operations of one or more units. 2. Advises on functional support, technical support, and quality control to distributed academic units for admissions, registrar and financial aid functions as well as graduate student lifecycles, graduation clearances; escalate problems as necessary. 3. Acts as steward for academic information and manages data for accuracy. Interprets data for optimal process and system use. Works with other groups as needed to define data feeds and analyze data. Provides ad-hoc data reporting for distributed users and for internal monitoring on subject of functional expertise. 4. Leads initiatives to improve communication and information flow between the Registrar's Office and all schools, academic departments, and administrative units. Delivers effective service communication through email, web presence, and formal publications. 5. Assists in the hiring, training and performance monitoring of staff. 6. Evaluates and identifies the impact that new systems, application enhancements and software upgrades may have on existing procedures. Recommends whether processes must be modified. 7. Analyzes and documents current business process (using standard process modeling tools) throughout the academic cycle. 8. Advises on future business process or system changes to streamline, improves or automates existing processes as well as implements new or changed policies/processes that will enhance the faculty, student and staff experience. 9. Partners with ITS on enterprise-wide projects for new systems, enhancements and upgrades that require student-related subject matter expertise including development of charter, defining of business requirements, and proposing system solutions. 10. Expertly performs role as functional lead to small-large projects or as project manager for small- medium projects. 11. Contributes in testing and quality assurance process for new systems, upgrades, enhancements and bugs ensuring that functionality meets user needs. 12. Develops and delivers training to end users. 13. Develops and implements new management, institutional and department/program reports for local and distributed users with a goal to disperse value-based security access. 14. May perform other duties as assigned.

Required Skill/ability 1:  Proficiency working with student information systems, software applications, reporting tools and data management platforms.

Required Skill/ability 2:  Demonstrated ability to analyze functional needs to develop and implement process improvement solutions. Ability to write and edit technical user, process, and training documents.

Required Skill/ability 3:  Knowledge of academic and administrative policies and procedures for curriculum, registration, enrollment, record management, classrooms, grading, assessment, or scheduling. Familiarity with FERPA and issues that influence higher education and/or the profession.

Required Skill/ability 4:  Demonstrated ability to synthesize information and instruction to function independently and autonomously while contributing to the work of the University Registrar's Office as a member of the managerial team.

Required Skill/ability 5:  Demonstrated ability to manage and analyze data in an integrated database and write ad hoc reports using report writers such as Argos and SQL. Familiarity with data security and data governance principles.

Preferred Education:  Knowledge of student information systems such as: Ellucian Banner, DegreeWorks, JasperSoft, Hyperion Brio, Argos, MS Power BI, and other relevant higher education software. Experience in a decentralized (Research 1 University) and advanced degree.

Work Week:  Standard (M-F equal number of hours per day)

Posting Position Title:  Assistant University Registrar

University Job Title:  Assistant University Registrar, Records

Preferred Education, Experience and Skills:  Knowledge of student information systems such as: Ellucian Banner, DegreeWorks, JasperSoft, Hyperion Brio, Argos, MS Power BI, and other relevant higher education software. Experience in a decentralized (Research 1 University) and advanced degree.

Bachelor's degree and four years of experience in a central registrar's office or in a comparable area of academic administration or an equivalent combination of education and experience.

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