Oakbrook Terrace, Illinois
Wrightwood, California
Washington, D.C.
Kennesaw, Georgia
Posted: 25-Mar-25
Location: Youngstown
Internal Number: 4875448
Recruits, advises and processes student admission to the College of Graduate Studies; evaluates transcripts and materials and determines eligibility for admission; and assumes administrative functions relating to graduate admissions, generates reports and administers select scholarships.
Essential Functions and Responsibilities: Ensures the day-to-day functionality of the assigned area's operations and services as related to any assigned program, initiative, or objective. Coordinates daily tasks related to one or more assigned components of a department's/division's overall programs and/or services.
Regularly communicates with supervisor and other staff, including student workers, as required or needed in the completion of daily tasks in support of the department's/division's overall goals and objectives.
Prepares and maintains accurate records of daily tasks in accordance with the department's/division's (or University's) policies and procedures and assures timely communication with supervisor, staff, and students where appropriate.
Gathers data and prepares reports and other information/documentation for supervisory review?related to the department's/division's programs and/or services, or one or more assigned components thereof.
Prepares for and attends events.
Remains informed of current developments and procedures pertinent to duties; participates in staff development activities; attends meetings, conferences, and other events.
Acts as liaison between Dean and other departments and universities; represents Dean at graduate student recruiting visits to regional colleges and universities.
Provides work direction, training and evaluates classified and student staff.
Corresponds with students, parents, administrators and other stakeholders pertaining to graduate school admission and scholarships; responds to inquiries; prepares reports; implements policies and procedures.
Responds to inquiries and provides information to students, applicants, faculty, staff and administrators pertaining to graduate school admission policies and procedures and scholarship awards; resolves problems and issues as necessary.
Processes and/or oversees the processing of scholarship awards including the determination of eligibility based on academic performance and standing, determines the eligibility of courses, assigns awards.
Implements appropriate changes and utilizes the student information systems; provides assistance to those using Recruit; runs reports and follows up with program directors, chairs, and deans to complete tasks.
Works with Grad College Academic Info Systems Specialist and other IT personnel to develop/change admission/scholarship/reporting programs as needed.
Coordinates events as needed for recruitment and retention.
Administers Grad College background check procedure and serves on background check committee.
Other Functions and Responsibilities: Assists with training new hires.
Performs other duties as assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.
Equipment Operated: Computer and all other standard office equipment.
Work Schedule: Typically, Monday through Friday.
Supervision Exercised: May exercise supervision over student employees.
Reports to: Manager, Graduate Admissions
Required Certifications, Training, and/or Licensures: None
Knowledge, Skills, and Abilities:
Knowledge of: University policies and procedures*; office practices and procedures; department/division goals and objectives*; department/division policies and procedures*; workplace safety practices and procedures*; English grammar and spelling; records management; office management; project management.
Skill in: Use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division*.
Ability to: Collect data, establish facts, and draw valid conclusions; determine material and equipment needs; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; maintain records according to established procedures; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one tasks to another; work independently and in a team environment; develop and maintain effective working relationships.
(*) Developed after employment.
Minimum Qualifications: At least a bachelor's degree; three or more years of experience in admissions or a related field; and one year or more of experience using a Student Information System (such as Banner).
Preferred Qualifications: A master's degree; experience using a Customer Relationship Management (CRM) system (such as Ellucian Recruit); experience using social media for advertising, promotion, and student recruitment.