The IT Support Specialist will assist the Chief Information Officer and Director of IT with troubleshooting and daily maintenance of individual computers and the network. Teaching in the Early Childhood classrooms is essential for this position. Perform other work as assigned by the Chief Information Officer. 

Job Responsibilities:   
• Perform imaging/provisioning tasks and updates on all endpoint devices. 
• Assist with administering Mobile Device Management. 
• Monitor printer supplies and replacement of cartridges. 
• Respond to user requests for technical assistance and requests for service.  
• Assist with coordinating repairs and warranty service of all devices. 
• Maintain network port database. 
• Prepare and update lesson plans for Early Childhood classes. 
• Perform ongoing professional development for the faculty and staff 
• Maintain technology inventory database. 
• Ensure faculty laptop backups remain current. 
• Coordinate loaner laptops checkout. 
• Perform annual summer duties (cleaning and relabeling devices, recycling retired equipment, and maintaining all cabling).  
• In consultation with the Head of School, Chief Information Officer, and Division Heads, coordinate academic professional development and training of faculty in technology 
• Reinforce best practices of digital citizenship and liaise with the Chief Information Officer in situations where students are not following these best practices 
• Work in collaboration with the Academic Technology Coordinator – Lower School in order to help support Early Childhood technology needs 
• Serve on the school’s Technology Committee. 
• Assist Chief Information Officer and Director of IT with special projects. 
• Perform all other related duties as assigned. 

Education and Experience: 
Bachelor’s degree required 
Minimum of two (2) years of demonstrated experience with computer desktop support in an enterprise level organization working in the support of a Windows/MAC computing environment. 
Experience teaching in a Pre-K – Kindergarten classroom required 
Some knowledge and experience with academic technology preferred. 

Job Knowledge, Skills, and Abilities: 
• Strong interpersonal communication skills; both verbal and written. 
• Demonstrate considerable knowledge of computers (both Apple & PC) and all aspects of the Microsoft Office Professional software programs.  
• Working knowledge of computers, software programs, and other related instructional technology devices used in schools. 
• Ability to troubleshoot minor problems with computer equipment.   
• Working knowledge of installation of computer hardware and software.  
• Knowledge and skills to teach employees how to operate and utilize various types of hardware and software.   
• Skill of building and nurturing positive professional connections with colleagues as required by work assignments. 
• Knowledge of technological trends and their relationship to the educational process. 

About The Lamplighter School

Carney, Sandoe & Associates connects great people with great schools. We are an educational recruitment firm that places teachers, administrators, coaches, and leaders in K-12 private, independent, and like kind (charter, magnet, pilot, merit, boarding) schools across the nation and internationally. Since 1977, we have placed over 33,000 teachers and administrators in independent schools. Our mission is your success. Backed by decades of institutional knowledge, deep connections with schools, hard data, and a commitment to equity and inclusion, we work to find your next opportunity that fits your needs and goals. We also help prepare you for interviews, campus visits, teaching demos, salary negotiations, and the transition into your new role. And, our highly-personalized job search service is entirely free. Carney Sandoe is your partner - not just for your current job search, but for every stage of your journey.

Connections working at The Lamplighter School