Job Description:

• Lead assessment activities which impact user experience in both physical and digital environments, including, but not limited to library spaces, collections, services, and digital presence.
• Engage with Loyola's diverse user communities to identify priorities, needs, and experiences related to the University Libraries.
• Establish partnerships and collaborations with campus assessment initiatives and units, which are responsible for institutional research, learning analytics, and organizational effectiveness.
• Coordinate data gathering on the use of library services, resources, spaces and web presence, lead data analysis and development of reports.
• Coordinate the response to recurring national, regional and institutional surveys.
• Lead the data component of libraries' strategic planning process and the implementation of data-informed, user-centered action items.
• Design research projects and instruments, and collect, analyze, and communicate assessment findings to appropriate stakeholders.
• Provide data and reports for libraries' publications and or promotion materials as needed.
• Chair Library Assessment Committee; help build internal capacity for assessment through consultations, training, and support activities.
• Serve as library liaison, provide educational, research support, and content development services that contribute to student success and faculty productivity.
• Take initiative and work both autonomously and collaboratively to meet strategic goals, while consistently promoting teamwork, respect, diversity, and inclusiveness.
• Other duties as assigned
• Actively contribute to the broader profession through scholarship and service.

Minimum Education and/or Work Experience:

• Master's degree from an ALA-accredited library and information science program, or a graduate degree or professional certification in a related field, combined with relevant library experience.
• Demonstrated proficiency in designing assessment projects, collecting, and analyzing data
• Demonstrated experience leading assessment initiatives and setting up benchmarking.
• Familiarity with assessment instruments such as surveys, focus groups, interviews, rubrics, and balanced scorecards
• Familiarity with different approaches to assessment such as action research, ethnographic research, user-centered design, collection and use analysis, citation analysis, usability studies, and evaluation design
• Demonstrated experience with team building, forging relationships, and establishing collaborations with campus partners and other external stakeholders.

• Additional advanced degree
• Experience working with students from a variety of backgrounds
• Experience providing library instruction, research support, and/or collection development and or other aspects of library operations
• Experience with quantitative research using statistical software such as SPSS, SAS, or Stata and/or programming languages such as R or Python
• Experience with data visualization principles and tools such as Power BI, Tableau, or Gephi
• Familiarity with regulations and practices designed to protect the welfare and dignity of human subjects and respect the privacy and confidentiality of library users and employees
• Familiarity with best practices for data collection, management, and storage

Job Type: Full-Time

About Loyola University Chicago

Loyola University Chicago, a private university founded in 1870 as St. Ignatius College, is one of the nation's largest Jesuit, Catholic Universities and the only one located in Chicago. Loyola University Chicago is comprised of four campuses: Lake Shore (LSC), Water Tower (WTC), Health Sciences (HSC), and the John Felice Rome Center in Italy, and is home to ten schools and colleges: arts and sciences, business administration, communication, education, graduate studies, law, medicine, nursing, continuing and professional studies, and social work. Loyola also features course locations in Beijing, China; Saigon-Ho Chi Minh City, Vietnam; Vernon Hills, Illinois (Cuneo Mansion and Gardens); and a Retreat and Ecology Campus in Woodstock, Illinois. Recognizing Loyola's excellence in education, U.S.News and World Report has ranked Loyola consistently among the "top national universities" in its annual publications. Loyola is among a select group of universities recognized for community service and engagement by prestigious national organizations like the Carnegie Foundation and the Corporation for National and Community Service.

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