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1. Forges strong partnerships with vendors to develop travel programs for alumni and friends, overseeing all aspects of programs including itinerary review and development, promotion, program evaluation, and coordination with sharing institutions. 2. Cultivates relationships with faculty volunteers, working with them on itinerary enhancement, lecture topics, and connections with alumni in the countries visited. 3. Supervises senior administrative assistant and student assistants. 4. Trains staff representatives on travel programs and conduct pre- and post- trip briefings with representatives and faculty. 5. Maintains the Educational Travel Web site current. 6. Attends professional conferences for benchmarking and market research. 7. Helps staff alumni activities sponsored by the College reunions and the Assembly, including evening and weekend work as necessary. 8. May perform other duties as assigned.
Required Skill/ability 1: Excellent organizational and independent decision-making skills. Demonstrated ability to develop projects from conception to completion, prioritize competing responsibilities, and handle sensitive information with strict confidentiality.
Required Skill/ability 2: Experience in event planning, program development, and logistics. Strong customer service orientation. Willingness to assume responsibility for all aspects of specific programs, including travel and irregular hours.
Required Skill/ability 3: Strong technical acumen and experience managing digital marketing and analytics, CMS, CRM and project management platforms. Capacity to learn new digital platforms.
Required Skill/ability 4: Strong verbal and written communications skills. Excellent interpersonal skills, including ability to work effectively with range of individuals including travel vendors, faculty, alumni, and colleagues to achieve common goals and contribute to YAA's mission.
Required Skill/ability 5: Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.). High level of cultural competence or willingness to learn.
Preferred Education: Academic administration, nonprofit organizations, educational program development, or a related field. Event planning and/or group travel planning in higher-education setting. Experience with volunteers, especially faculty and alumni. Knowledge of the University and its academic programs.
Work Week: Standard (M-F equal number of hours per day)
Posting Position Title: Alumni Affairs Officer, Education
University Job Title: Associate Director, Lifelong Learning and Travel
Preferred Education, Experience and Skills: Academic administration, nonprofit organizations, educational program development, or a related field. Event planning and/or group travel planning in higher-education setting. Experience with volunteers, especially faculty and alumni. Knowledge of the University and its academic programs.
Bachelor's Degree in a related field and four years of related work experience or equivalent combination of education and experience.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.