Holistic Student SupportAssists online students in their transition to online learning; serving as a point of contact to connect them with various college resources to help them navigate the individual skills and technology needed to be successful in online learning including the completion of exams virtually.Assists students in finding and using course tools such as email, software, news/announcements, assignment feedback, user progress, and grades. Proactively provides direct support services, over the phone, electronically, and virtually. Partners with faculty and staff from other College departments to address student needs. Timely responds to email inquiries and/or follows up on additional items needed. Provides direct student service and guida