Assistant Director, Enrollment and Admissions, Cornell Tech (NYC)

About Cornell Tech
Cornell Tech is the graduate campus of Cornell University that brings together faculty, students, business leaders and tech entrepreneurs in a catalytic environment to reinvent the way we live in the digital age. A hallmark of Cornell Tech is a rapid pace of change and growth, which serve as opportunities to pursue excellence and improvement, not merely scale. We iterate to learn quickly from our activities and to improve our programs and ways of working. We further expect our organizational structure to continue to change, given the pace of our activities and programs and our iterative learning process. We see Cornell Tech serving as a model organization for our students, demonstrating the operations of a highly effective, dynamic, information-age organization.

About Admissions

The Enrollment and Admissions team at Cornell Tech is charged with attracting, selecting, and matriculating the highest caliber of diverse students into the campus' graduate programs. Reporting to the Director of Enrollment and Admissions, we seek an experienced Assistant Director to play a critical role in growing and evolving the enrollment management strategy at Cornell Tech. Although this role's primary focus is on serving as a technical and operations leader for the unit's MBA program, they will also support these activities across all master's degree programs as needed.

Enrollment representatives within Cornell's colleges, schools, and units regularly collaborate and partner with the Enrollment Division to accomplish the University's enrollment goals.

Position Summary

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

The selected candidate will have very strong organizational skills and follow-through as well as the ability to work collaboratively across teams. The candidate should have a clear understanding of, or the ability to understand, higher education issues, and commitment to excellence and customer service. A commitment to and evidence of designing and implementing marketing and recruitment strategies to attract and enroll a diverse student population. Evidence of strong interpersonal skills, preferably in the context of working with student populations, is required. Demonstrated ability to be flexible and multi-task in a high-paced team environment and meet deadlines. Requires the ability to work independently and take initiative. Ability to negotiate and advocate effectively and tactfully. Ability to work effectively as part of a team while maintaining confidentiality and discretion. Some recruitment travel is expected including some weekends and evenings.

The Assistant Director of Enrollment and Admissions, as a member of the Admissions Committee, will work with faculty to ensure effective evaluation of applications, interviews and recommendations for admissions decisions. Additionally, the Assistant Director is responsible for providing insight and guidance on selection, scholarships and yield, as well as coordinating and assessing admissions criteria to develop an effective recruiting plan. The individual in this role will assist in the creation and implementation of marketing efforts via event planning, digital initiatives including social media campaigns via various platforms including LinkedIn and Twitter, information sessions and alumni engagement, intended to cultivate and matriculate the incoming class. Some travel is required along with evening and weekend hours.

The Assistant Director will be responsible for creating statistical reports, modeling and projecting application volume in collaboration with the Director. The Assistant Director will be responsible for knowledge of the admission database system, data management and extraction for reporting.

Successful candidates will need to have and display the following competencies as part of this role:

Ensures Accountability - Follows through on commitments and makes sure others do the same; Acts with a clear sense of ownership; Takes personal responsibility for decisions, actions and failures; Establishes clear responsibilities and processes for monitoring work and measuring results; Designs feedback loops into work.

Manages Ambiguity - Deals comfortable with the uncertainty of change; Effectively handles risk; Can decide and act without the total picture; Is calm and productive, even when things are up in the air; Deals constructively with problems that do not have clear solutions or outcomes

Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Represents own interests while being fair to others and their areas; Partners with others to get work done; Credits others for their contributions and accomplishments; Gains trust and support of others

Action Oriented - Readily takes action on challenges, without unnecessary planning; Identifies and seizes new opportunities; displays a can-do attitude in good and bad times; Steps up to handle tough issues

This is a full-time, benefits-eligible position located at the Cornell Tech campus on Roosevelt Island in New York City. Currently, Tech staff work a hybrid schedule with 3 days a week on campus. Flexible work arrangements are subject to change. Some travel is required along with evening and weekend hours.

Visa sponsorship is not available.

Starting salary range: $68,445 - $77,280

Essential Functions Include

Admissions Processing - 35%

• Assist the Director in long-range admissions planning
• Work with faculty to ensure effective evaluation of applications, interviews and recommendations for admissions decisions; act as a member of the Admissions Committee
• Work collaboratively with associate deans and faculty program directors to oversee the operations of the admissions process, ensuring excellence in organization and communication of admissions policies.
• Demonstrate understanding and operate in alignment with university policies and procedures to ensure legal and ethical admissions operations.

Recruiting - 35%

• Assist in developing strategies to recruit students
• Provide insight and guidance on selection, scholarships and yield, as well as coordinating and assessing admissions criteria to develop an effective recruiting plan in alignment with Cornell University strategic enrollment goals
• Assist in the creation and implementation of marketing strategies. Develop marketing materials related to event planning, digital initiatives including social media campaigns via various platforms including LinkedIn and Twitter, information sessions and alumni engagement, intended to cultivate and matriculate the incoming class.
• Some travel is required along with evening and weekend hours;
• Conduct and manage MBA interview process including coordination with faculty and alumni volunteers.
• Create and manage MBA recruitment travel schedule
• Demonstrate understanding and operate in alignment with university policies and procedures to ensure legal and ethical admissions operations.

Data Management and Reporting - 20%

• Create, analyze and maintain current data sets for admissions-related, student recruitment and current student data to align key metrics of student outcomes;
• Create, analyze and maintain enrollment & student data dashboards via SLATE that measure progress on key metrics and goals;
• Create and analyze statistical reports, modeling and projecting application volume in collaboration with the Director. The Assistant Director will be responsible for knowledge of the admission database system, data management and extraction for reporting.
• Demonstrate understanding and operate in compliance with federal, state and university data privacy and security regulations, policies, and best practices relating to the access and use of student records.

As needed support to other departments and other position-related responsibilities - 10%

• Cultivate relationships and collaborate with other academic units at the university, college and department levels which includes but is not limited to Institutional Research and Planning (IRP), Cornell Information Technologies (CIT), College of Engineering (COE), Computing and Information Science (CIS), S.C. Johnson School of Management, and Cornell Law School to maintain effective reporting capability;
• Provide support to other members of the admissions team and other functional areas including admissions processing and event support and other duties as assigned
• Participate in projects or other duties as assigned with occasional work responsibility falling above or below current classification.
• Completion of any university required compliance trainings.

Required Qualifications

• Bachelor's degree and at least 2 years of applicable professional experience in data science, higher education or research administration may be considered.
• Experience with quantitative, market-based approach to planning recruitment activities and exceptional oral and written communication skills.
• Experience developing new tools for capturing and evaluating data, and ability to effectively communicate data analysis results to a diverse audience.
• Strong analytical skills in data management; a thorough understanding of how to gather, codify and analyze data to create reports and projections to inform management decision-making; proven technical skills
• In-depth experience in data integrity and the implementation and usage of systems which store, process and retrieve data
• Familiarity within an academic and/or research environment
• The ability to exercise independent judgement and discretion
• Demonstrated track record of taking initiative, being proactive, and remaining flexible and resilient.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Experience incorporating the perspectives of multiple communities, including communities of color.
• Experience working with diversity, equity, inclusion, and wellbeing programs.
• Passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.
• Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.

Preferred Qualifications

• Master's degree in a relevant or related field; and/or additional work experience is preferred.
• Professional experience in the higher education and/or admissions and recruitment context, particularly in technical graduate programs, is strongly preferred but not required.
• Experience with SLATE or other CRM as well as experience managing social media campaigns via various platforms including LinkedIn and Twitter is preferred.

Culture of Inclusion and Community Standards

As an individual contributor you will model and support a culture of diversity, equity, inclusion, and wellbeing and continually seek to understand how your role, behaviors, and actions impact the success of this culture.

Rewards and Benefits

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

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EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.