Alexandria, VA
Fully Remote
Austin, Texas
Alexandria, Virginia
US-Remote, Washington, DC Preferred
Posted: 30-Jan-25
Location: Newton, Massachusetts
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Organization Type:
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Institutional Overview
William James College is in an exciting growth phase at a time when its work is more essential than ever. For 50 years, the College’s talented faculty and staff have been educating professionals to bring mental health treatment skills to businesses and organizations, health care systems, correctional facilities, community mental health centers, schools, and consulting rooms. William James College is committed to educational excellence in applied psychology and developing the next generation of skilled professionals to increase access to behavioral healthcare for all people.
Position Summary
The Community Workforce Development Liaison will provide guidance and support to leaders in human services organizations seeking to enhance their workforce development efforts.
This position combines a strategic lens with implementation experience to assist decision-makers in human services agencies identify their workforce needs, challenges, and solutions. They will also help client agencies to assess their employees’ professional skills, career interests, and goals while helping them to access relevant education, training, and career advancement opportunities.
Responsibilities include consulting with HR professionals to identify existing support and structures for career development. Work with agency HR professionals to conduct interviews, assessments, and surveys to evaluate workforce abilities, interests, and barriers to professional growth. The Liaison will help to develop and implement career ladders and action steps for staff. Additionally, they will provide information, best practices, and advice on topics such as labor market trends, networking, and referrals to career development resources within the behavioral health industry. When appropriate, the Liaison will assist workers in identifying relevant external educational programs and assist the agency in creating flexible work situations to support career progression. By formulating development programs and conducting skills assessments, the Liaison will stay abreast of industry trends and ensure regulatory compliance. Duties will encompass a wide range of activities designed to optimize workforce potential and drive organizational growth.
Essential Functions
- Establish and maintain relationships with clients, community partners, and stakeholders across Massachusetts and Rhode Island.
- Consult the client to develop criteria to evaluate the outcomes of workforce development programs.
- Collaborate to assess partner agency’s organizational workforce needs and identify skills gaps as contracted by the client.
- Assist the client in identifying skills gaps and potential among its workforce while helping create policies and processes for career ladder progression.
- Facilitate workshops and training sessions to support clients in the implementation of workforce strategies and career development programs.
- Collaborate with WJC academic leaders to create access to professional training for agency employees and flexible work schedules/environments that can support success.
- Collaborate with agency workers to prepare application materials for academic programs.
- Consult the client to ensure compliance with legal and regulatory requirements related to employment and training.
- Consult with the client on how to create and update employee development plans.
- Analyze labor market trends to anticipate future workforce needs.
- Facilitate workshops and training sessions as contracted by the client.
- Compile and present reports on workforce development initiatives to WJC senior leadership.
- Perform related duties as required.
Education and Experience
- Bachelor’s degree in Human Resources, Education, Counseling, Organizational Psychology, Social Work, or a related field; OR equivalent combination of education and experience. MA preferred.
- 3-5 years of experience in organizational development, learning and development, workforce development, or a similar role.
- Skilled in building relationships at all organizational levels across academic, non-profit, and community settings.
- Knowledge of human resources practices and community mental health (counseling).
- Experience in building career ladders and reviewing.
- Familiarity with workforce analytics tools and development theories.
- Strong presentation, communication, and interpersonal skills.
- Experience in career development, coaching, and collaboration with a variety of teams.
- Proficient in HR and workforce planning software and adaptable to client needs.
- Strong analytical skills to assess workforce capabilities and gaps.
- Proven ability to build relationships at all organizational levels, including HR professionals, department heads, and senior leadership.
- Project management skills with a strong organizational ability to handle multiple initiatives.
- Collaboration skills to work effectively with various stakeholders and partners, both internal and external to the organization.
Benefits
We're thrilled to present an exceptional benefits package designed with your well-being in mind! Enjoy comprehensive health, vision, and dental insurance, alongside the flexibility of both a 401(a) and 403(b) retirement plan. Plus, you’ll receive company-paid life insurance, long-term disability coverage, and access to flexible spending accounts. Take advantage of our generous paid time off and exciting professional development opportunities that empower your growth! Join us and experience a rewarding workplace that truly invests in your future!
William James College is a not-for-profit organization under Section 501(c)(3) of the Internal Revenue Code. Employment at William James College may qualify for The Public Service Loan Forgiveness (PSLF) program. studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employer
Application Procedure
To apply, please visit our career center (click here).
Review of applications will begin upon receipt and continue until the position is filled.
Interested applicants should submit:
- A detailed letter of intent responding to the stated qualifications.
- A cover letter
- A list of three professional references with complete contact information. (References will not be contacted without the applicant's prior permission.)
William James College is an institution and community dedicated to the principles of excellence, fairness, and respect for all individuals. We are committed to strengthening our communities, including our workplace, by fostering the development of competencies essential for change agents in an increasingly complex society.