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Job Description:

Are you seeking a role where you can make a meaningful impact on students' lives? Are you passionate about bringing fresh perspectives to the table?

If so, Parent and Family Programs and Off-Campus Student Support Program within the Dean of Students Office at Iowa State University is currently seeking applicants for a Parent and Family Programs and Off-Campus Student Support Program Coordinator! This position will be classified as a Student Services Specialist I.

The mission of Parent & Family Programs at Iowa State University is to offer programming and services that facilitate the successful transition, engagement, and support of families of college students. Our office is dedicated to providing information, resources, and opportunities that empower families to be active partners in their student's education and overall well-being. Through our initiatives, we aim to enhance the support network for students, strengthen family connections, and contribute to the academic success and personal growth of all students.

The mission of the Off-Campus Student Support Program at Iowa State University is to offer comprehensive programming and services designed to empower and support off-campus and commuter students, as well as those considering or transitioning to off-campus living. Through resources, events, and advocacy efforts, we aim to enhance the experience of all students navigating off-campus life, promote their engagement with the university, and facilitate their access to essential support services.

Duties/Responsibilities:

• Assist with the planning and implementation of programming and events for students living off campus.

• Serve as a resource for off-campus students seeking services. Refer students to on-campus and community resources as necessary.

• Plan and execute events intended to engage parents, families, and supporters of students, including Cyclone Family Weekend.

• Promote services, resources, and programs to parents, families, and supporters of students.

• Craft communication to parents, families, and supporters of students through the portal, social media, and email formats.

• Craft communication to off-campus students through social media and email formats.

• Organize and implement outreach activities, including tabling events and interactive social media campaigns to engage off-campus students.

• Organize and implement outreach activities to educate families, parents, and supporters of students about Parent and Family Programs resources.

• Collaborate with departments in the Dean of Students Office portfolio.

• Collaborate with campus and community partners to support Cyclone Family Weekend and off-campus student life.

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

Level Guidelines
Individual contributor position with developing professional and/or technical skills working under immediate to general supervision
Grasps professional-level knowledge and concepts of field while working in a progressive learning mode
Works on problems and issues of somewhat limited scope
Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained
Responds to inquiries and issues, escalating to manager or higher level workers as appropriate
May lead projects of limited scope and complexity
May provide guidance to students

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Application Instructions:

To apply for this position, please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.

Why Choose ISU?

Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation, holiday and sick time and leave plans
Onsite childcare (Ames, Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program

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About Iowa State University

Iowa State University is a student-centric leading land grant university known worldwide for excellence in science and technology, discovery, and innovation. Operating with the conviction that higher education should be accessible to all, Iowa State offers more than 100 undergraduate, over 110 graduate, and nearly 85 doctoral programs, and is established as an R1: Doctoral University with world-class scholars tackling challenges with innovate research and solutions. Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community. Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work. All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state ...law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check. Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against.

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