US-Remote, Washington, DC Preferred
Troy, Michigan
Moore, Oklahoma
Alexandria, Virginia
Alexandria, Virginia
Posted: 10-Jan-25
Location: Youngstown
Internal Number: 4784817
Essential Functions and Responsibilities:
Resch Academic Success Center- Academic Coaching Duties: Offer personalized one-on-one support to students, focusing on academic assistance, assessing their needs, and conducting weekly follow-ups. This involves helping students develop individualized educational goal plans, making referrals, tracking progress, identify best study strategies for the individual student and maintaining detailed records for each student served.
Provides input into assigned area?s policies and procedures as it relates to completion of work and/or provision of services.
Prepares reports and other information/documentation to assist the supervisor in strategic planning of the assigned area.
Collaborates with Center staff to develop and present workshops, programming, and services for the Resch Academic Success Center.
Participates in campus events and disseminates information to promote the Resch Academic Success Center.
Collaborates with Center personnel to identify, serve, and monitor any YSU student requesting assistance. Monitors referrals and academic progress through communication with faculty and staff and through regularly scheduled meetings with students served.
Prepares retention reports on population served and makes recommendations for appropriate intervention. Creates individual mid-semester and final reports for referral source. Monitors referrals and academic progress through communication with faculty and staff, through on-line systems, and through regularly scheduled meetings with students served.
Accessibility Services: Assist the Associate Director with the workload related to departmental oversight, case management, and student staff supervision is substantial. The proposed position will ensure seamless operations in the absence of the Associate Director and will help to manage the daily responsibilities that are critical to our department?s functioning. This role will allow us to maintain high standards of service and compliance with the Americans with Disabilities Act (ADA) and other relevant regulations.
Evaluates students? documentation in order to advise and provide reasonable accommodations to students with disabilities. Assists students in securing accommodations in areas of registration, housing, parking, classroom/testing procedures, and placement test administration. Provides consultation to students regarding self-advocacy skills, academic policies, transitional concerns, and personal issues.
Coordinates the note taker program for Accessibility Services, instructing students on how to use the Note Taking Program and keeping track of the usage and cost for the accommodation.
Assists with testing in the Accommodate System including scheduling of tests for students with disabilities, responding to professor?s concerns and requests, and providing accommodations such as reading and scribing tests, and monitoring security cameras.
Provides academic support to students with disabilities including determining accommodations and creating success plans using the Accommodate System.
Collaborates with Accessibility Services staff to present workshops and classroom presentations.
Conducts intakes for students with disabilities and provides accommodation recommendations.
Maintains closed files, completes Disposed File forms when required by law and appropriately disposes of confidential information.
Coordinates the Workforce Recruitment Program including attending virtual informational meetings; contacting and presenting to qualified students about the program and scheduling interview appointments with the recruiter and the students.
Collects data and prepares reports as assigned.
Other Functions and Responsibilities: Assists with training new hires.
Performs other related duties as assigned.
Equipment Operated: Computer and all other standard office equipment.
Work Schedule: Typically, Monday through Friday. Potential for remote work
Supervision Exercised: May exercise supervision over student employees.
Reports to: Associate Director
Required Certifications, Training, and/or Licensures: None
Knowledge, Skills, and Abilities:
Knowledge of: University policies and procedures*; learning theory; office practices and procedures; department/division goals and objectives*; department/division policies and procedures*; workplace safety practices and procedures*; English grammar and spelling; records management; office management; project management.
Skill in: Use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division*.
Ability to: deal with problems involving several variables within familiar context; define problems, collect data, establish facts, and draw valid conclusions; determine material and equipment needs; calculate fractions, decimals, and percentages; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; prepare accurate documentation; maintain records according to established procedures; travel to and gain access to work site; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one tasks to another; work independently and in a team environment; develop and maintain effective working relationships.
(*) Developed after employment.
Minimum Qualifications: At least a bachelor?s degree in Education, Psychology, Social Work, or General Studies (with focus on sociology, education or psychology); two or more years? experience in academic support or student retention programs.
Preferred Qualifications: Master?s degree in Counseling, Education or Higher Education; experience in academic support or student retention programs in a higher education setting; knowledge of the Americans with Disabilities Act.