Temporary Retail Assistant, Cornell Retail Services

Students are not eligible to apply for this position. For student worker positions, please visit: https://studentemployment.cornell.edu/jobs/find-a-student-job

Looking to explore the world of retail and grow your career? Come join our team! Cornell Retail Services is currently hiring part-time/casual staff (19 hours per week or less) for the following areas and locations:

• Sales (Ithaca Campus & Downtown Ithaca Location)
• Technology
• Textbooks
• Inventory/Order Fulfillment

The Cornell Store is a dynamic hub of the Cornell University campus and a recognized leader in collegiate retailing innovation, serving students, faculty, staff, alumni, and visitors. The Cornell Store is a high-volume, multi-channel retail operation that delivers legendary customer service, provides a rewarding work experience, and produces excellent financial results.

Cornell Retail Services is in search of individuals who are dependable, motivated, and enjoy working in a team environment.

Hire Rate: Starting at $17.00 /hour

Schedule: Variable, based on availability, business needs, and work performance; some nights, weekends and holidays may be required

All positions are part-time casual (19 hours per week or less), non-benefits eligible. Posting is for multiple positions across Retail Services with various schedules. Applications will be reviewed on a rolling basis.

General Responsibilities

• Sales and Service- Greeting and welcoming customers and guests, demonstrating "active selling", providing product information and guidance, and ensuring a high-quality customer service experience
• Visual Merchandising- Assisting in maintaining the appearance of the sales floor, setting up seasonal promotions/visual displays, and regularly monitor assigned areas for product restocking and recovery
• Point of Sale Support- Operate cash registers, assist customers with check-out, and execute appropriate cash handling procedures
• Inventory & Order Fulfillment Support- Help receive and process incoming merchandise and assist with special orders and store-to-store shipping requests; possibly handling seasonal perishable goods.
• Customer Care- Support the digital and in-store shopping experience through assisting with responding to customer inquiries

We value your ability to:

• Drive a positive customer experience by building relationships, sharing product knowledge, and providing solutions to our customer's needs
• Greet and welcome customers into the department
• Work successfully as part of a team
• Be dependable in your attendance & punctuality as well as flexible in your schedule based on business needs.
• Demonstrate excellent communication skills

Qualifications:

• Must have a pleasant personality, excellent customer service skills, and enjoy working with the public.
• Moderate computer/systems competency
• Excellent oral and written communication skills
• Ability to occasionally climb ladders
• Ability to lift and/or move up to 50 pounds as needed
• Ability to stand for long periods of time
• Prior retail sales experience is helpful but not required.

No relocation assistance is provided for this position. Visa sponsorship is not available for this position

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

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EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.