Description

* Aid in the layout and design of new equipment and communications systems as they relate to Nurse Call and other connected systems/devices such as Patient Entertainment and Information Systems (eVideon Vibe). Develop and prepare specifications, installation guidelines and cost evaluations.

* Diagnoses and corrects equipment failure and malfunctions; modifies equipment to ensure full and proper usage of systems and equipment.

* Establishes and coordinates a preventative maintenance program to ensure proper functioning of assigned systems and equipment.

* Documents all Nurse Call and other connected systems/devices installed and ensures best practices are followed in the configuration and scheduling of routine backups.

* Ensures UPS Systems are always maintained and functional.

* Consult with users prior to performing assigned service requests to ensure accuracy of work.

* Assist customers with routine questions. Train customers on Nurse Call and other connected systems/devices operating procedures for all aspects of the installed systems. This may include running reports and other functional aspects of the Nurse Call and other connected systems/devices.

* Train the other Nurse Call Team members if needed on how to configure, install, maintain, and repair various Nurse Call and other connected systems/devices such as TV monitors, remote device integrations, streaming interface, audio/video operation and troubleshooting, pillow speakers, patient stations, staff consoles, duty stations and other peripheral devices.

* Experience pulling Cat3, 5, 5e, 6 or other low voltage cabling. This requires a thorough knowledge of the wiring color code. Must be knowledgeable of the various wiring standards. Performs troubleshooting on various Nurse Call and other connected systems/devices as needed. Perform moves and changes on Nurse Call and other connected systems/devices equipment as needed.

* Resolve, repair, and install fiber optic equipment if necessary, ensuring they work properly. Examine and replace faulty and/or old fiber jumpers as needed.

* Install, program, and troubleshoot Cisco Switches related to the Nurse Call systems.

* Collaborate with various IT Teams to integrate Nurse Call and other connected systems/devices systems into network and server infrastructure.

* Assists with installing hardware, associated patch panels and running patch cables as needed. Must also assist in performing upgrades and troubleshoot problems as they arise.

* Must be able to work overtime as needed, travel locally as needed, work on-call as needed and perform other related duties as required.

Qualifications

* Ability to punch down cross connects on both 66 and 110 blocks.

* Ability to tone cables using a toner/probe.

* Must be a highly detailed oriented individual with proven project management skills.

* Experience integrating the Nurse Call with other connected systems/devices such as Patient Entertainment and Information Systems (eVideon Vibe).

* Ascom - Telligence Nurse Call training and/or certification.

* Ascom - Unite training and/or certification.

* Directly related experience supporting a Nurse Call system/network.

* Basic electronics training.

* Experience setting up, programming, and testing of hospital TV's.

* Low Voltage Wiring training.

* Windows certification.

* Linux certification.

* Experience with SQL.

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