Print And Bindery Specialist

Southern Oregon University

POSITION SUMMARY:
Date application must be received for priority consideration by: January 2, 2025
Anticipated Appointment Begin Date: January 15, 2025
Closing Date or if blank, Open Until Filled:
Job Family Group: Support Staff
Support Staff Classification Title: Print Services Technician
Division/Department: Finance and Administration/Facilities, Management and Planning
Compensation Range (commensurate with experience): Salary Range 16, Steps 1-3 $17.59-$18.93, or $3,049-$3,282 monthly @ 1.0 FTE
FLSA Status: Non-Exempt
Appointment Basis: 12-month
Time Type: Full-time
Benefits Eligible: Yes
Renewable/Non-renewable/Grants/Limited Duration: Renewable
This position must possess and maintain a current, valid Driver License: Yes
This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes
Lead Work/Supervisory Responsibilities: Yes
Work Location Type: On-campus
Work Hours: M-F (8:00a - 5:00p) Hours are subject to change with notice.
Worker Status: Must be able to legally work in the United States without visa sponsorship

SPECIAL INSTRUCTIONS TO APPLICANT:

• Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled 'Resume.' Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration.
• For inquiries and additional information, please contact Human Resource Services via email at [email protected] or by phone at (541)552-8553.
• To view SOU's very generous benefits and pension programs available to eligible positions, please visit https://inside.sou.edu/assets/hrs/Benefits/Benefit_Flyer/2024_Prospective_Candidate_Benefit_Overview_012024.pdf
• Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, https://inside.sou.edu/hrs/comp-calc.html, demonstrates our value and commitment to our employees.

POSITION DESCRIPTION:

The Print & Copy Services Department is a service department established for the purpose of providing inexpensive printing, copy and bindery services to the SOU campus community. The purpose of this clerical position is to provide support for the working unit by efficient management of the front office, assisting faculty, staff and students as requested with their printing/copy needs, maintain accurate and current account for each department and bill accordingly, using a PC compatible computer and various bindery and finishing machines as needed by the department.

Minimum Requirements

• Two years of experience in the operation and maintenance of high-speed industrial copiers and related equipment typically found in a small press or copy center of a printing plant.
• Familiarity with associated software and file transfer networks.

Preferred Requirements

• Prior experience in the printing industry.
• Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR An Associate's degree in Office Occupations or Office Technology; OR Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience. College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.

Essential Functions

Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:

(20%) Bookkeeping Functions

• Compute work orders, input data into database program (Paradox), close books at the end of each billing period.
• Prepare and mail statements for each special account, generate journal vouchers in FIS requiring specific knowledge of the custom interface from Duplicating to FIS, enter journal vouchers directly in FIS to collect from special accounts or to make adjustments to previously generated journal vouchers, prepares quarterly reports including departmental summary report, summary report totals, and production reports.
• Maintain hard copy, disk and hard drive files of all the above, monitor accounts receivables, regularly reconcile cash register and make timely cash deposits, purchasing (FIS) if the Director is unavailable.
• Maintain tracking system for journal vouchers.
• Provide support to the campus community who need to track their Duplicating Services expenditures in FIS.

(20%) Clerical Functions

• Composes and processes office correspondence, typeset requests (business cards, letterhead, envelopes etc. on Mac or PC) and paper inventory in database, management of archived files, keeps current database of names and locations of all faculty and staff on campus for mailing, generate mailing labels as needed, maintain and report copier meter reading each month, maintain current files on signature authorizations, monitor and order supplies for operation of front office and copy machines,
• Assists supervisor with establishing and updating office procedures, updates office manual as needed, participates in preparing budget projections for the biennium for personal services, services and supplies and program budgets.

(35%) Production Functions

• Operate and handle minor maintenance of Xerox J75, Xerox D110, Xante Ilumina Envelope Press. Run digital connectivity Jobs via PC and Mac as well as laser printers, automatic paper cutter, coil, spiral and heat bindery equipment., driller, electric stapler, jogger, creaser, etc. and monitoring for high level of quality control and time efficiency.
• Prioritize jobs with consideration to due dates and workloads.
• Handle test materials, documents and other confidential materials in a manner as to keep secured.
• Train and supervise student employees in production and front office skills.

(25%) Customer Service Functions

• Assist campus community daily (faculty, staff, students) with work to be copied or printed , supply requested information over the telephone and by email, generate price quotes, assist campus community members with the self serve machines, assist in supervising and assigning the student employees.
• Explain to customers (faculty, staff, students) criteria for pricing, job time lines and procedures.
• Assist customers when they have questions or concerns regarding billing and FIS.
• Frequent contact with vendor technicians concerning maintenance of copy machines and ordering machine materials/supplies.
• Other duties as assigned

Skills, Knowledge, and Abilities

• Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
• Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
• Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.
• Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
• Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy.
• Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters
• Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
• Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email.
• Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
• Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures.
• Demonstrated ability to provide training and direction to student assistants.
• Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

Physical Demands

• Normal office activities such as sitting/standing at a desk, using a computer, answering phones, and communicating in person both in writing and via phone with others.
• Print & Copy Services can be very noisy due to all the machines, there are constant interruptions and are under pressure to complete jobs on time as well as close the books and prepare frequent billing and monthly report deadlines. Often times, it's a stressful environment with customers that are under time/workload pressures.
• Ability to lift a minimum 50 pounds on a regular basis.

Special Conditions

• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
• Must be able to successfully pass a pre-employment background check.
• This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
• The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.

_________________________

SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce

In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources.

Diversity Statement:
Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.

SOU Land Acknowledgement
We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (https://www.grandronde.org) and the Confederated Tribes of Siletz Indians (https://www.ctsi.nsn.us/) are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people.

Notice to Prospective Employees
Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the 'Clery Act'), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.

An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: https://cps.sou.edu/clery-act-annual-security-report/. A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call 541-552-7095, or email [email protected].


To apply, please visit: https://sou.wd1.myworkdayjobs.com/en-US/Southern_Oregon_University/job/Print-and-Bindery-Specialist_R0000627







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