The Office of Undergraduate Admissions is responsible for the recruitment, selection, and enrollment of
the first year and transfer classes each year for the School of Arts and Sciences, School of Engineering, and
the School of the Museum of Fine Arts at Tufts. Tufts Admissions is charged with meeting various
enrollment goals across schools and programs.

The Associate Director, Visit Experience will be an experienced member of the undergraduate admissions
team, responsible for overseeing the team that manages campus visit programs and admitted student
events. This position will not participate in application evaluation or recruitment travel.

The Associate Director, Visit Experience will be expected to:

? Implement the office’s strategy for the Visit Experience initiatives, which includes campus visit
programs and admitted student events. Portfolio oversight typically involves long-term
management of complex projects, delegation of tasks, management of contributing staff
members, creation and presentation of training materials, data analysis and assessment, etc.
Projects specific to this portfolio include, but are not limited to:

o Jumbo Days (campus admitted student programs)
o Jumbo Month (virtual admitted student programs)
o Campus Visits
o Information Sessions (campus and virtual)
o Admissions Student Employees (tour guides, student workers, summer interns)

? Directly supervise 4-6 professional staff members and serve as a member of the Management
Team. Indirectly manage student workers, including tour guides, throughout the academic year
and summer.

? Conduct virtual and in-person information sessions and workshops for a variety of audiences,
both on-campus and select local events. Develop and facilitate a comprehensive information
session training process for admissions officer staff. As requested, provide on-going feedback to
presenters throughout the cycle.

? Liaise with campus partners and external organizations to support portfolio and office-wide
initiatives.

? Serve as an on-campus point-of-contact for visitors and staff. Communicate with students,
families, school/organization counselors, the University community, and the general public via
in-person conversations, email, and phone.

? Complete other projects and duties as assigned.

While this is a hybrid role, there is an expectation of regular campus presence throughout the year; some
Associate Director roles may require greater campus presence due to portfolio needs. The Associate
Director, Visit Experience is a primarily campus-based position with limited flexibility for hybrid modality.

Basic Requirements:

Knowledge and experience typically acquired by:

• Bachelor’s degree
• 5+ years of progressively responsible experience in higher or secondary education, event planning, college counseling, or a related field
• Excellent communication, public speaking, and presentation skills
• Demonstrated project management skills, preferably in a fast-paced, timeline-driven environment
• Cultural sensitivity and an interest in working with diverse populations
• Proficiency with CRM management software and Microsoft office suite

Preferred Qualifications:

• Prior supervisory experience of either professional or student staff
• Experience with Technolutions Slate
• Fluency in a second language

About Tufts University

This is Tufts. Tufts is a student-centered research university with a constellation of world-class schools encompassing undergraduate, graduate, professional, and lifelong learning programs. Across the university, students satisfy their intellectual curiosity, jump-start rewarding careers, and unlock bright, promising futures. Through rigorous academics, groundbreaking research, and a commitment to civic engagement and leadership, our community of students, faculty, and staff collaborate across four Massachusetts campuses to build a brighter world (Medford/Somerville, Grafton, Boston-Chinatown, and Boston-Fenway). Our employees light the way. Tufts develops innovative solutions for the most complex global challenges of our time through teaching, research, and an unparalleled investment in civic engagement. In administration and operations, in dining centers and in labs, every employee plays a role in our mission for a better, brighter world. At Tufts, the work you do matters. So do you. Enjoy flexible and remote opportunities, innovative benefits, and an inclusive, welcoming, collaborative culture that supports you. Develop your skills. Take classes. Advance your career. ...Do work that makes you proud in a community you love. All while taking great care of yourself and the people who matter most. We’re all in on creating an anti-racist culture of belonging. Across Tufts, we’ve deepened our commitment to making the university a truly inclusive place. Where every member of our community contributes and feels like they belong. Where diverse perspectives are seen as our strength, and great ideas are always heard. In offices, labs, classrooms, and beyond, we’re doing this work together, knowing it is the foundation of our mission to create a brighter world. An innovative university needs resourceful people who make things happen. Here, collaboration isn’t just a buzzword, colleagues actually care, and community means everything. Sound appealing? Come join us. Choose a campus and find the role that fits you. Tufts University is an Equal Opportunity/Affirmative Action Employer. We are committed to increasing the diversity of our faculty and staff and fostering their success when hired. Members of underrepresented groups are welcome and strongly encouraged to apply. See the University’s Non-Discrimination statement and policy here https://oeo.tufts.edu/policies-procedures/non-discrimination/. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at [email protected]. Applicants can learn more about requesting reasonable accommodations at https://oeo.tufts.edu/

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