Seward & Kissel LLP, founded in 1890, is a leading US law firm with an international reputation for excellence. With approximately 170 attorneys across offices in New York City and Washington DC, the firm’s practice primarily focuses on corporate and litigation work for clients seeking legal expertise in the financial services, corporate finance, and capital markets areas. The firm is particularly well known for its representation of major commercial banks, investment banking firms, investment advisers, registered funds (mutual funds, ETF’s), private investment funds (hedge, private credit, private equity, growth equity, venture capital, private equity real estate), broker-dealers, institutional investors, and maritime & transportation companies.
The firm’s award-winning attorneys are highly regarded in their respective practice areas and many have been with the firm for most, if not all, of their legal careers. The firm’s focus and expertise, combined with its stability, has enabled it to create a work culture that is dedicated to professional excellence and sound judgement, and that is committed to providing its clients with effective, high quality, hands-on legal service.
Summary/Overview
The Senior Applications Analyst has the responsibility of maintaining and supporting a portfolio of applications. He/she has shared responsibility for the architecture, deployment, support, maintenance, and enhancement of Commercial-off-the-Shelf (COTS) and Software-as-a-Service (SaaS) applications. This role primarily focuses on the Microsoft applications and common legal applications such as iManage, Litera, Adobe, etc. Additionally, he/she is responsible for planning and overseeing any technical development or application deployments being executed both internally and vendor led, as well as managing third-party vendor relationships.
CORE RESPONSIBILITIES
Conduct application management of Commercial-off-the-Shelf (COTS) and Software-as-a-Service (SaaS) applications that includes new solutions and enhancement to existing systems.
Collaborate with leadership and peers to plan, prioritize, and schedule application deployment and enhancement requests, while providing direction and guidance to junior staff.
Maintain a keen eye on the applications available in the legal space. Challenging the applications in use, ensuring the Firm is keeping pace with technology.
Continuously develop and maintain the upgrade roadmap for the Firm’s applications. Work with NetOps and Desktop Engineering to keep applications patched and operating on current and stable versions.
Accountable for availability and performance of the applications portfolio, including ownership of incidents, release, and problem management.
Drives stakeholder satisfaction by delivering quality applications and supporting with planned and controlled change management.
Own project roadmap and communicate project status to leadership and peers.
Partners with peers to ensure proposed solutions align with business, infrastructure, and security frameworks.
JOB REQUIREMENTS
Expert knowledge of Microsoft Office M365, and intermediate-to-expert knowledge of most legal applications: iManage Work 10, Litera Create, DocXTools, Templates and Numbering Suite, Adobe Acrobat. Experience with Elite 3E Cloud is a plus.
Candidates must have first-class customer service skills, and be able to effectively communicate with partners, associates, secretaries, and staff.
Proven experience in managing relationships with vendors/consultants, IT teams and internal stakeholders.
A passion for all things tech and a drive to experiment with new technologies to see where they can benefit the business.
Education & Experience:
BA/BS degree preferred, and 7+ years of relevant work experience.
Excellent interpersonal, verbal, and written communication skills.
Established project management skills.
Ability to problem-solve.
Willingness to be flexible with time and adjust to a changing work environment.
Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation.
Ability to use sound judgment and discretion in dealing with highly confidential information.
Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations.
Ability to work effectively with co-workers in a team-oriented, collaborative environment.
Expert knowledge of Microsoft Office M365, and intermediate-to-expert knowledge of most legal applications: iManage Work 10, Litera Create, DocXTools, Templates and Numbering Suite, Adobe Acrobat. Experience with Elite 3E Cloud is a plus.
Disclaimer: Seward & Kissel is an Equal Opportunity Employer: Seward & Kissel LLP does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
