Position Description

Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to understanding our users and devoted to making it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology.? We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines ? and depth in specific areas of expertise.? HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment.? If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!

This is a fully benefited, full-time Harvard University position that has been funded for 3 years from date of hire. There is the possibility of renewal, contingent on funding, university priorities and satisfactory job performance.

Reporting to an Associate Director on the Research Administration and Compliance Systems team, the Senior Business Analyst supports the service delivery of university-wide systems, solutions, and services with a focus on the research administration, research compliance, and research management. This position is a term (3-year) position funded by the IT Capital Review Board (ITCRB) for a project to deliver a set of integrated solutions aimed at reducing administrative burden and increasing efficiency for the university-wide research administration community. These solutions will support the financial administration, management, and compliance for research-related funding. These solutions may include dashboards, workflow tools, and/or third-party solutions integrations.

The Senior Business Analyst works closely with the user community, fellow team members, technical partners, and vendors to design, test, implement, and validate solutions to support ongoing and emerging needs.

Principal Duties and Responsibilities:

• Participate in the planning and facilitation of business requirements sessions such as workshops, meetings, and other user research methods
• Develops, documents, and delivers user research/feedback sessions in order to gain insight into user needs and pain points.
• Coordinates with business partners on timing, testing, business process re-design, documentation, training. Internal coordination with project team including technical lead, developers, QA staff.
• Draft systems and reporting specifications and designs detailing the logic, configuration, and security requirements to be implemented.
• Identify change management requirements, assist in the development of training materials, end user communications, and marketing materials.
• Develop
  • test plans and test system functionality to ensure enhancements, bug fixes, and patches have corrected identified problems without introducing regression issues. Log, track, and follow bugs through development life cycle.
  • and deliver presentations to user group and stakeholder meetings.
• Serve as resource to senior management, product managers, and business systems analysts on areas of product and/or business expertise.
• Collaborate with business systems analysts, product managers, and vendor partners to production and reporting support for enterprise applications, including in-depth analysis, troubleshooting, researching and recommending resolution options to ensure systems remain operational and data integrity is upheld within applications.

Basic Qualifications

• Minimum of five years? post-secondary education or relevant work experience

Additional Qualifications and Skills

Required:

• Minimum of 3 years? experience in a technical environment or functional experience with grants management or sponsored programs applications or other systems experience.
• Strong
  • project management, organizational, analytical, collaboration and communication skills.
  • background/expertise in financial data.
• Experience
  • in report and solutions development required including design, testing, implementation, and documentation.
  • in data analysis including experience with SQL and/or data querying / data modeling tools and technologies.
  • with low/no code workflow tools.

Additional Qualifications:

• Experience
  • with custom software projects and applications is strongly preferred.
  • with Oracle Analytics Suite and Oracle APEX a plus.
  • developing and executing tests including regression tests.
• Knowledge of
  • information technology applications, processes, software.
  • research administration, research compliance, and/or financial management business areas is a plus.
• Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
• Ability
  • and willingness to learn new technologies. Motivated, self-starter.
  • to synthesize business requirements and challenges into technical solutions.
• Strong problem solving, organizational, analytical, data analysis, interpersonal, and facilitation skills
• Excellent relationship building skills, especially customer service skills and service mindset approach.
• Must understand basic fundamentals of iterative development, software development processes and procedures; understand incremental delivery and the value of metrics.
• Advanced desktop application skills including Excel, Word, MS Project, Access, PowerPoint, and Visio.
• Hands-on experience with ERP, research administration systems, or student information systems preferred.
• Proven ability to quickly assimilate to new technology and/or applications required.
• Familiarity with Atlassian tools (JIRA, Confluence) a plus.

Certificates and Licenses

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Working Conditions

• Work is performed in an office setting

Additional Information

Please note:

• Harvard University requires pre-employment reference and background screening.?
• We are unable to provide work authorization and/or visa sponsorship.?
• This position has a 180-day orientation and review period.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Accessibility:
Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format

Hybrid (partially on-site, partially remote)


Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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