Details
Posted: 28-Nov-24
Location: Ithaca, New York
Type: Full-time
Temporary Textbook Department Associate, Cornell Retail Services
The Cornell Store seeks a detail-oriented and customer-focused individual for a one-month temporary, non-benefits eligible, position starting January 6th in our Textbook Department.
This role involves assisting students, faculty, and staff with textbook orders, organization, and general department operations during the busy back-to-school period. A successful candidate will provide excellent customer service, support inventory management, and contribute to maintaining an efficient, organized department.
Hire Rate: 16.25 /hour
Schedule: Monday through Friday, 9:45 am-6:15 pm. Some weekends may be required. Schedules may be subject to change depending on Department needs.
General Responsibilities:
- Customer Assistance: Assist students and faculty in locating and purchasing textbooks. Provide information about textbook availability, pricing, and options (new, digital,).
- Inventory Management: Help receive, organize, and shelve textbooks. Assist with stock checks and ensure books are displayed in an orderly manner.
- Department Cleanliness and Organization: Maintain the cleanliness and orderliness of the textbook department, ensuring books are properly shelved and displays are neat and inviting.
- Team Collaboration: Work closely with other campus store staff to ensure smooth operations and high-quality customer service during peak times.
We value your ability to:
- Drive a positive customer experience by building relationships, sharing product knowledge, and providing solutions to our customer's needs
- Greet and welcome customers into the department
- Work successfully as part of a team
- Be dependable in your attendance & punctuality as well as flexible in your schedule based on business needs.
- Demonstrate excellent communication skills
Qualifications:
- Must have a pleasant personality, excellent customer service skills, and enjoy working with the public.
- Moderate computer/systems competency
- Excellent oral and written communication skills
- Ability to occasionally climb ladders
- Ability to lift and/or move up to 50 pounds as needed
- Ability to stand for long periods
- Prior retail sales experience is helpful but not required.
No relocation assistance is provided for this position. Visa sponsorship is not available for this position
University Job Title:
Temporary Retail Assistant
Job Family:
Temporary Auxiliary Services
Level:
No Grade - Hourly
Pay Rate Type:
Hourly
Pay Range:
Refer to Posting Language
Remote Option Availability:
Onsite
Company:
Contact Name:
Shawn Ruebel
Job Titles and Pay Ranges:
Non-Union Positions
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
- Prior relevant work or industry experience
- Education level to the extent education is relevant to the position
- Unique applicable skills
- Academic Discipline
Union Positions
Current Employees:
Online Submission Guidelines:
Employment Assistance:
Notice to Applicants:
EEO Statement:
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.
2024-11-26