Assist in the supervision of work team providing maintenance and operations services to the assigned buildings ensuring timely delivery of facilities services requested by clients.
Serve as shop-level expert in specific technical field. Assist in the direct supervision, maintenance and operation of HVAC and other building systems for research laboratories, office space, and classroom space in multiple buildings of various ages and complexities.
Manage multi-shift unionized staff and outside contractors. Assist in the prioritization and scheduling work assignments (daily management and long-range planning), inspect work for quality and completion, and coordinate emergency and urgent work. Review and approve time paid and requested time off for direct reports. Assist in conducting performance appraisals, and initiation of corrective actions as required.
Partnering with other University staff, conduct regular inspection tours of buildings, equipment and surrounding grounds for deficiencies, potential safety, health, or code problems and necessary repairs. Prepare written reports summarizing findings, and advises other building users as appropriate, of findings, and recommendations for dealing with problems noticed in inspections.
Coordinating and cooperating with other Shops, Facilities Managers, or Project Management on multi-shop work or reviewing major renovation projects. Work with architects, contractors, and building users, when building renovations or major systems repairs occur to ensure that this work is done in accordance with University standards and in a safe and efficient manner.
Effectively develop, use and support standard operating procedures and support a preventive maintenance program. Use computerized maintenance management system and supporting business applications. Assist in the monitoring of the shops' operating budgets, alterations & repair budgets, and capital budget when applicable.
Assist in the maintenance and tracking of operational key performance indicators, ensuring accurate metric reporting, and developing action plans for remediation or problem solving. Participate in the coordination and execution of strategic operational goals and objectives.
In coordination with the ZM and AVP of Operations, assist in hiring and provide performance reviews and associated training plans based on annual skills assessment for staff.
Support the development of long and short range plans for maintenance and expansion to support strategic mission of Facilities Services.
Monitor and enforce uniform, attendance, and employee conduct policies in a consistent manner. Evaluate staff for work completion, productivity and client service.
Understand and manage staff per appropriate union contracts and administer awards and recognition program based on established KPIs.
Manage staff time in appropriate UChicago system to ensure all hours worked are accurately reported in CMMS.
Respond to emergency calls at any hour of the day and may work long or irregular periods when needed. Â
Supervises movement of equipment and materials, maintains building security, and maintains information on building blue prints, space utilization data and equipment.
Coordinates with staff from other units and supervises the work of contractors as well as facilities union and/or non-union staff.
Develops facilities maintenance policies and procedures. Plans renovation and other facilities-related projects, including ensuring projects are completed on time and within budget. Receives requests for facilities services and supervises delivery of appropriate services.
Performs other related work as needed.
Preferred Qualifications
Education:
Bachelor's degree in engineering, business, or related field.
Experience:
Minimum of five years of relevant experience managing facilities operations.
Minimum of two years of supervisory experience.
Experience with a unionized work environment.
Certifications:
Must have a valid driver's license and successfully complete the University's Motor Vehicle Records background check process.
Technical Knowledge or Skills:
Demonstrated strategic leadership skills.
Budget management skills.
Decision making skills.
Organizational skills.
Verbal and written communication skills.
Client service skills.
Demonstrated computer literacy in Windows environments including MS Word, Excel and Outlook.
Demonstrated ability to supervise, train and evaluate the work of others.
Ability to manage multiple projects simultaneously, set priorities and meet deadlines.
Knowledge of relevant building systems and maintenance techniques.
Ability to read and interpret documents such as design drawings, safety guidelines, operating and maintenance instructions and procedural manuals.
Demonstrated ability to use independent judgment, set priorities and analyze complex factors to innovatively solve problems, think strategically, plan, negotiate and persuade.Â
Ability to work independently with a high degree of initiative and collectively as part of a team.
Knowledge of CMMS, preferably IBM Maximo.
Preferred Competencies
Business acumen.
Manage performance.
Performance and execution.
Partnership and collaboration.
Working Conditions
Must demonstrate mechanical aptitude and manual dexterity and be physically capable of strenuous activity over extended periods of time.Â
Must be able to lift and move loads appropriate to job requirements and be able to bend and work in a kneeling position for periods of time.Â
Must be able to climb stairs and ladders, be capable of working at heights as required, be able to enter and work within tight spaces, and be able to withstand hot and cold temperatures.Â
Must be able to respond to emergency calls at any hour of the day and must be willing to work long or irregular hours when needed.
Application Documents
Resume (required)
Cover letter (required)
List of references (required)
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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